Authorize user

Use this window to authorize users to view service information that was sent to IBM support by Electronic Service Agent (TM). After authorization, service information can be viewed using the IBM Electronic Services web site at:

http://www.ibm.com/support/electronic.

Service information includes installed hardware and software, software fixes (PTFs), networking configuration, communication configuration, and system settings.

To associate one or two IBM IDs with this system, enter the following information and click OK.

Primary IBM ID: Type the IBM ID of a person authorized to view service information sent to IBM support.

Secondary IBM ID (optional): Type the IBM ID of a person authorized to view service information sent to IBM support.

If you need to register a new IBM ID, go to My IBM profile website at http://www.ibm.com/account/profile and click Register.

Note: The first IBM ID that is sent to IBM from this Electronic Service Agent window becomes the administrator. The administrator is the only IBM ID that has the authority to manage IBM IDs using the IBM Electronic Services Web site functions.

Providing IBM IDs

For security and privacy reasons, it is necessary that an IBM ID be associated with a specific system. Only the specified IDs are able to view the service information for that system. Up to two IBM IDs can be entered per request. To add additional IDs, see the information under Managing IBM IDs.

After you authorize the IBM IDs using this window, you can use the IBM Electronic Services Web site to access system information sent by this HMC.

You must authorize IBM IDs from each system, logical partition, and HMC for which you would like to view the service information. This authorization must be performed using the Electronic Service Agent user interface supplied by each system, logical partition, or HMC.

For more information, see the Service Management section in the Operations Guide for the Hardware Management Console.

Managing IBM IDs

To manage your IBM IDs, which includes associating new IBM IDs with a system or removing existing IBM IDs, go to the IBM Electronic Services Web site and select Services administration.