Readme file for: IBM® Case Manager
Update name: 5.3.3.0
Fix ID: 5.3.3.0-ICM-IF012
Publication date: 08 Sept 2023
Last modified date: 08 Sept 2023
This document provides information about the IBM Case Manager 5.3.3.0-ICM-IF012 Interim Fix.
For more details on all compatible software component versions that are supported with IBM Case Manager 5.3.3, refer to Software Product Compatibility Reports for IBM Case Manager 5.3.3.
1Always refer to the Software Product Compatibility Reports for full compatibility details of IBM Case Manager and related software components. The currency list represents software component qualifications that were added to IBM Case Manager 5.3.3 interim fix 012 at the time of release. As the release schedule for IBM Case Manager and its compatible products differ, IBM Case Manager can qualify only with what is available at the time of release. Newer fix packs or interim fixes of compatible qualified software are supported by IBM Case Manager. Unless explicitly stated otherwise, IBM Case Manager continues to be compatible with all prior software component qualifications added in prior interim fixes.
The following issues are fixed in, and will require IBM Content Navigator Version 3.0.7 Interim Fix 12 LA001 (3.0.7.0-ICN-IF012-LA001), 3.0.10 Interim Fix 5 (3.0.10.0-ICN-IF005), 3.0.11 Interim Fix 3 (3.0.11.0-ICN-IF003) or later.
The following issues are fixed in, and will require IBM Content Navigator Version 3.0.7 Interim Fix 3 (3.0.7.0-ICN-IF003) or later.
The following issues are fixed in, and will require IBM Content Navigator Version 3.0.7 Interim Fix 4 (3.0.7.0-ICN-IF004) or later.
The following issues are fixed in, and will require IBM Content Navigator Version 3.0.7 Interim Fix 8 (3.0.7.0-ICN-IF008) or later.
The following issues are fixed in, and will require IBM Content Navigator Version 3.0.7 Interim Fix 2 (3.0.7.0-ICN-IF002) or later.
The following issues are fixed in, and will require IBM Content Platform Engine Version 5.5.4 Interim Fix 1 (5.5.4.0-P8CPE-IF001) or later.
The following issues are fixed in, and will require IBM Content Navigator Version 3.0.6 Interim Fix 5 (3.0.6.0-ICN-IF005) or later.
The following issues are fixed in, and will require IBM Content Platform Engine 5.5.4 or later.
Added Support for Business Objects in properties view for Work Details page when a Business Object on a Case Type is added in Step Designer as a case property for a step in a FileNet P8 task workflow. Business Object support for an Add Task page is not supported. Business Object as a task property for a step is not supported.
The following issues are fixed in, and will require IBM Content Navigator Version 3.0.6 Interim Fix 3 (3.0.6.0-ICN-IF003) or later.2
The following issues are fixed in, and will require IBM Content Navigator Version 3.0.4 Interim Fix 7 (3.0.4.0-ICN-IF007) or later
The following issues are fixed in, and will require IBM Content Navigator Version 3.0.5 Interim Fix 5 (3.0.5.0-ICN-IF006) or later or IBM Content Navigator Version 3.0.6 Interim Fix 1 (3.0.6.0-ICN-IF001) or later
Case Health is installed and disabled by default when upgrading Object Stores without Case Health previously installed, i.e. ICM 5.3.1 or earlier. For more information see technote: Why are "Modified On" and "Modified by" properties updated after upgrading to IBM Case Manager v5.3.2 or later
For more information about IBM Case Manager V5.3.3 new features and known issues, see the IBM Case Manager Release Notes.
At the time of publication of this Interim Fix readme, the following problems, restrictions, and solutions were known:
This Interim Fix is available on the IBM Fix Central website. To locate a fix on Fix Central, select Enterprise Content Management as your product group, Case Manager as your "Select from Enterprise Content Management" choice, 5.3.3.0 as the version, select the platform that applies, and search for this fix by using the complete fix ID. A fix ID is the package name that is used to identify a fix.
To access the Fix Central website and additional information about using Fix Central, see Fix Central.
For this Interim Fix, the following fix IDs are assigned:
Operating System |
Description |
|---|---|
| AIX | 5.3.3.0-ICM-AIX-IF012 |
| Windows | 5.3.3.0-ICM-WIN-IF012 |
| Linux | 5.3.3.0-ICM-LINUX-IF012 |
| SUSE Linux | 5.3.3.0-ICM-SUSELINUX-IF012 |
| Linux for System Z | 5.3.3.0-ICM-ZLINUX-IF012 |
The table lists the fixes and features in this Interim Fix.
| APAR | Type | Description |
|---|---|---|
Fix | After you upgrade to Content Platform Engine 5.5.9 or later, using Case REST API to retrieve tasks result with a ClassNotFoundException. | |
Fix | After you upgrade, you are unable to open an IBM Forms document or template with a "TypeError: dojo.moduleUrl is not a function" error in the browser console. | |
Fix | SECURITY - CVE-2023-25194 - Update Apache Kafka for Case and Case History Emitters. | |
Fix | When you create a quick task set both an assigned user and a due date, the email notification sent won't include due date information. | |
Fix | Case package creation fails with NoSuchFieldError when environment is configured with Kerberos. | |
Fix | SECURITY - CVE-2023-24998 - Case Forms is affected by Apache commons fileupload vulnerability. | |
Fix | You see a NoClassDefFoundError: javax.json.JsonValue when you call P8BPMREST API in a script adapter from a case client page. | |
Fix | SECURITY - CVE-2023-20861, CVE-2023-20863 - Embedded Content Management Interoperability Service is affected by spring framework vulnerabilities. | |
Fix | You see a NullPointerException when you use case API and you share the same CaseType object for different threads to create new cases. | |
Fix | SECURITY - CVE-2022-1471, CVE-2020-8908, CVE-2021-42550- Embedded DITA libraries for case document generator is affected by multiple vulnerabilities. | |
Fix | Extra messages are logged in the application server SystemOut logs. | |
Fix | [DT220263] Case Emitter not processing events when user associated with the events is removed from LDAP - IBM Case Manager. | |
Fix | [DT213297] SECURITY - Case and case history event emitters are affected by Apache commons vulnerability - IBM Business Automation Workflow | |
Fix | [DT223037] Case information widget does not returning to original height - IBM Case Manager | |
Fix | [DT228758] FileNotFoundException happens due to 'nls/Resources.js' when accessing to case. - IBM Case Manager. |
| APAR | Type | Description |
|---|---|---|
Fix | Update embedded Content Management Interoperability Services to a version that uses a newer version of Spring framework. | |
Fix | WebSite widget URL is not mapped correctly during a Case solution import. | |
Fix | Invalid value icon and message is not displayed on a property when a custom validation error is returned from EDS. | |
Fix | When tabbed layout is used in the property widget, the page scrolls to the top when a hidden attribute on a property is changed. | |
Fix | You do not see a configuration to 'enable pagination' for a property table widget in Case Builder. | |
Fix | Item count is displayed incorrectly in the task and history tabs of the Case Information widget. | |
Fix | Each activity in the activity task tab of Case Information widget is displayed with extra top and bottom padding. |
| APAR | Type | Description |
|---|---|---|
Fix | You can choose business object properties to audit in case admin client audit configuration wizard when it is not supported | |
Fix | Page navigation bar at the bottom of the in-basket widget is slightly cut off | |
Fix | You encounter classloading errors with configuration tool when running the updatecpeclient task from command line | |
Fix | Help information for 'apply to all discretionary tasks' checkbox when applying security configuration is unclear | |
Fix | You see NoSuchFileError SubSystem.FDM when you try to import or export using administration client after upgrading to IF009 | |
Fix | After upgrading to interim fix 009, you are unable to export solution using case administration client | |
Fix | You see the case details page marked as dirty immediately after you open the case when no changes were made | |
Fix | JAWS screen reader doesn't identify "Don't show the work items locked by other users" checkbox inside in-basket filter window | |
Fix | Each activity in activities tab of case information widget is displayed with extra top and bottom padding |
| APAR | Type | Description |
|---|---|---|
Fix | You receive a 'Not Supported: AccessExternalDTD' error when you export a solution from administration client on Oracle WebLogic. | |
Fix | Case Manager 5.3.3 interim fix 008 doesn't include the latest version of the caseeventemitter.war module. | |
Fix | You see a noClassDefFoundError on the spanmanager after IBM Case Manager v5.3.3 is upgraded. | |
Fix | Refreshing the to-do list widget after a property change doesn't persist the new property values . | |
Fix | Translated step response in timeline visualizer shows the html-encoded values. | |
Fix | When you use Internet Explorer 11, intermittently the filter bar in the in-basket widget doesn't show . | |
Fix | Scrolling is not in sync with scroll bar when you scroll through the history of the task view in the case information widget. | |
Fix | You are prompted to save changes for case plug-ins even when no changes were made. | |
Fix | You get a java.lang.UnsupportedOperationException when you open a FileNet P8 work item with EDS configured. | |
Fix | You don't see the filter toolbar when you access a second page with an in-basket widget. | |
Fix | You can no longer perform drag-and-drop action on items within the case information widget documents tab after you upgrade. | |
Fix | You don't see a horizontal scroll bar with magazine view in Case Manager client. | |
Fix | You can search for case instances when there is no search criteria for "Added by" in the search widget. | |
Fix | If external data service is configured, you receive FNRPA0490E error when you save a work item after you upgrade.. | |
Fix | The performance to open and close a work item is slower after an upgrade. | |
Fix | All remaining results for an in-basket are returned when you navigate past the first page. | |
Fix | All views for a case type end up being locked when you modify only a single view. | |
Fix | You don't see pages for solution and role that you used last when you log back into case client. | |
Fix | Marking set values don't load in a case solution's search field. | |
Fix | The height is unequal between the menu button and a regular button in Google Chrome. | |
Fix | You see incorrect behavior in the attachment widget when viewing a locked work item. | |
Fix | Values associated with a business object property display as blanks if embedded in a tabbed or titled layout in a custom view. | |
Fix | In-basket disappears after downloading a document from Navigator browse feature. | |
Fix | Case client tab rendering problem with long queue or role names. | |
Fix | Translated custom strings don't display for users in an external Content Navigator environment. |
| APAR | Type | Description |
|---|---|---|
Fix | Text value for an in-basket filter is difficult to see . | |
Fix | Case synchronizer processes only a single batch. | |
Fix | Date picker displays an extra section of white space on the right when you try to select a date for a date time property. | |
Fix | You see error at top corner of page instead of next to property when no value is selected for a multi-value property. | |
Fix | You receive a java.lang.ArrayIndexOutOfBoundsException if case events is selected when you create a case package. | |
Fix | The scroll bar on the case list or in-basket widget is ignored, causing the list to jump to the higlighted item when you scroll. | |
Fix | Security APAR - CVE-2020-4768 - Cross-Site Scripting (xss) vulnerability occurs in the properties selector panel . | |
Fix | Opening a FileNet P8 work item is two times slower after you upgrade. | |
Fix | Mouse cursor remains cross arrow after navigating folders in case information widget. |
| APAR | Type | Description |
|---|---|---|
Fix | Users can edit system properties on a case by using the properties pane on the folder filed in panel of a document. | |
Fix | Content Manager on Demand (CMOD) documents added to a case by one user cannot be opened by other CMOD users.
| |
Fix | You can't scroll to the bottom of Datacap batches when Case Manager client plug-in is enabled. | |
Fix | Help tooltip text is not visible when the client plug-in is enabled for the desktop. | |
Fix | Creating a case packager fails when case events is selected if no case history is configured after you upgrade. | |
Fix | The manage team page is blank. | |
Fix | The value for the 'Number of work items in in-basket page' configuration setting isn't the actual changed value. | |
Fix | You receive "FNRPE0001E: [Illegal_disabled_task_change_state_operation]" error when trying to work with subtasks after upgrading. | |
Fix | You see an "FNRPA0628 no step found with step id in workflow map" error when trying to open a work item after upgrading. | |
Fix | You can't remove a page association from a role because the remove icon for the page is not visible. |
| APAR | Type | Description |
|---|---|---|
Fix | You can't log in to case client in a non-english locale and you see an illegible message in the response header from a REST API. | |
Fix | In Chrome, the context menu disappears after you right-click a work item in the in-basket. | |
Fix | "CPE client build" isn't updated for an ICM environment when WebLogic is used. | |
Doc | You see a "SRVE0209E: writer already obtained" error in the application server logs when logging into Case Builder. | |
Fix | Case Manager timeline visualizer doesn't open after you upgrade Content Platform Engine. | |
Doc | DOC - in the topic about the Case Manager import solution wizard, a tip has incorrect information. | |
Fix | Configuring the 'Define a to-do task list to display in the widget' setting in the to-do list widget doesn't work. | |
Fix | Accessibility - tab focus moves to a hidden area of a page that shouldn't be exposed to the user. | |
Fix | Views for most to-do tasks don't open if one of the to-do tasks in the solution is corrupted. | |
Fix | The addAfterComment method incorrectly refers to the task id property. | |
Fix | ICM property editor getting marked as in error before getting focus. | |
Fix | There is white space between the case title and widget buttons on the Case Information widget. | |
Fix | You can't close the work details page if a case solution is associated with an EDS in IBM Content Navigator 3.0.7. |
| APAR | Type | Description |
|---|---|---|
Fix | SECURITY APAR - CVE-2019-4426 - Case Builder Servlet responds with JSON in the response body but does not set the correct content type and does not properly encode the response. | |
Fix | SECURITY APAR - CVE-2019-12402 - Apache Commons Compress is vulnerable to a denial of service. | |
Fix | Double-clicking a document to open it from the case information widget doesn't always open the document in the viewer. | |
Fix | You might be confused by the order of the search properties in a case search after you install fix for APAR PJ44818. | |
Fix | You receive an e_unexpected_exception error when you try to complete an activity step in the case client. | |
Fix | You receive the work performer exception frequently while calling AddCommentToCurrentTask or AddCommentToCurrentCase. | |
Fix | Custom editor settings for a choice list aren't honored when you add a business object row. | |
Fix | Clicking the document icon in the magazine view in a content list widget opens the document in a separate viewer window. |
| APAR | Type | Description |
|---|---|---|
Fix | Update CMIS which includes updated Spring Framework libraries for IBM Case Manager API to ICN 3.0.4-IF007. | |
Fix | The order of users in a role in the reassignment window of a work item is not sorted | |
Fix | The static text value is sometimes displayed below the label rather than aligned beside the label | |
Fix | Case Emitter no longer work correctly with refreshed Business Automation Insight | |
Fix | You see an error when a page with a case information widget is configured without available views | |
Fix | Custom properties inherited from the case folder class are not available during case split function | |
Fix | The business object table takes a long time to display and update when there are over 100 rows. | |
Fix | The case information widget doesn't display complete content inside the tabbed layout. | |
Fix | Menu objects related to widgets aren't cleaned up after a page is closed. | |
Fix | Using fileAttachmentToCurrentCase to file an attachment that has minor versions might cause an EngineRuntime exception. | |
Fix | Document properties for the selected document disappear from case information widget after user selects a Content Manager OnDemand document. | |
Fix | Case health error when multiple case types in the same solution have different index names for their own event log. | |
Fix | Unable to open process designer to edit a solution after installing an ICN interim fix. | |
Fix | Updating a case property no longer automatically populates data in a form template. | |
Fix | Case synchronizer can only processes a maximum of 5000 cases. | |
Fix | A business object property set to readonly by using javascript can still be edited from clicking the pencil. | |
Fix | You can't save business object values if the first property isn't displayed in a custom view. | |
Fix | "Documents to be added" shows duplicates of the same document when you click outside the checkbox when splitting a case. | |
Fix | Case synchronizer does not process updated cases. | |
Fix | Selecting more than 5 columns and defining percent width for a business object in case builder shows incorrectly at run time. | |
Fix | In the page designer of case builder, borders don’t change when you click the show or hide border button. | |
Fix | Running a case search on the current date no longer works after interim fix IO26885 is applied. | |
Fix | Business object datetime property displays both date and time even when configured for date only. |
| APAR | Type | Description |
|---|---|---|
Fix | Security APAR - CVE-2018-1844 - External DTD vulnerability with administration client.
Fix will requires application servers running IBM Case Manager to use Java 8. | |
Fix | Casesynchronizer tool doesn't add newly created automatic repeatable tasks to existing cases in a deployed solution. | |
Fix | Case title in the case list widget no longer displays as a hyperlink. | |
Fix | The icm.receivedDocumentsIds incoming event on the content list widget searches against a single object store only. | |
Fix | If 'Display a separate button for each case type' is selected, the add case button might not be displayed. | |
Fix | When you add multiple local documents to a single attachment array in a work item, you notice some attachments are missing. | |
Fix | The number of work items initially displayed when loading an inbasket is not configurable. | |
Fix | The document selector doesn't encode html characters for the document title when you create a case package. | |
Fix | Single click on existing folder in the case information widget does not open the folder. | |
Fix | Work items open slowly after you search or browse large result set in IBM Content Navigator. | |
Fix | IBM Case Manager doesn't use the encoding passed in as a charset header from external data services. | |
Fix | You see an exception when you try to create a case package using ICM_Operations for a case that has case stages defined. | |
Fix | Workflow validation fails in CaseBuilder step designer when the workflow has a partner link. | |
Fix | Newly added annotations to CM8 attachments are not refreshed automatically. | |
Fix | References to some work items are lost after an Inbasket list spanning multiple pages is resorted. |
| APAR | Type | Description |
|---|---|---|
N/A | Enh | Enables IBM Case Manager with IBM Business Automation Insights through a Case Event Emitter. IBM Business Automation Insights allows for the capture the events generated by IBM Case Manager cases, aggregate them into business-relevant KPIs, and display them on meaningful dashboards for a real-time view of your business operations. The feature available through this interim fix enables the transmission of case events for IBM Case Manager to be captured by Business Automation Insights. After you install this interim fix, you can enable Business Automation Insights to process case events from ICM Case Manager. |
| APAR | Type | Description |
|---|---|---|
Fix | Moving the mouse focus from submenu item to a context menu item will cause the entire context menu to close. | |
Fix | Users will receive an error trying to sort results by title from a custom case search when there are over 200 cases. | |
Fix | During run time, to-do list widget no longer displays if the solution was upgraded from a previous release. | |
Fix | The Case Manager comment box doesn't display comments properly. | |
Fix | A memory leak might occur when you open and close the work details page repeatedly. | |
Fix | Case Builder displays inconsistent last modified date after closing a solution compared to refreshing a solution. | |
Fix | The display name is not shown for single value properties populated in a choice list from an EDS when the case is selected. | |
Fix | Sending the 'Select A Row event' (icm.selectrow) to the case list widget doesn't highlight the selected row. | |
Fix | You can't edit a rule if it contains a property that is associated with a choice list and the name of choice list is changed. | |
Fix | A NoClassDefFoundError exception occurs and the ICM_RulesOperation component can't process further rules. | |
Fix | When no members are defined for a particular role for case membership, no user for the role is allowed access. | |
Fix | The permissions of case team membership are not checked when a case is opened directly by using a case link URL. | |
Fix | Selecting the value of a choice list for the first time in a table rule does not work when editing a rule. | |
Fix | Case Manager applications don't work with a custom context root. | |
Fix | The hyperlink to open a split case doesn't work unless the history tab is refreshed. | |
Fix | Error in applying audit manifest does not provide details to what is causing error. | |
Fix | Tab labels for a tab container in a free-form page layout are not available in a localized resource file to be translated. | |
Fix | You might receive an FNRPA0004E error when populating localized properties by using an external data source (EDS). | |
Fix | Chart widgets show 'no stores' although a Case Analyzer store is configured in the object store. | |
Fix | Clicking the title of a work item multiple times causes the properties widget to appear multiple times and the CDEWG8006E error. | |
Fix | The message you see when a work item can't be reassigned has a spelling error. | |
Fix | The property "expires" is not correctly set via non-english locale system resulting in garbled message in the response header. | |
Fix | The order of users within a role in the reassign dialog for a work item is not sorted. | |
Fix | Choice list items not displaying on in-basket filter fields. An error is thrown on the in-basket filter dialog. | |
Fix | Security APAR - CVE-2018-1884 - Zip Slip vulnerability. | |
Fix | Passing multiple documents to the icm.Attachment event, only the first document is attached. | |
Fix | Security APAR - CVE-2018-1364 - CMIS XXE vulnerability. |
The following component must be installed before installing this Interim Fix:
Before you run the IBM Case Manager Version 5.3.3.0 Interim Fix 12 installation program, you must prepare your server for the installation. To prepare your server:
You can install the interim fix interactively by using the installation program. Alternatively, you can install the interim fix silently by adding installation values to an input file and running the installation from a command line.
If your environment is configured for high availability and if IBM Forms is used in this environment, you must run the installation on all managed nodes. If IBM Forms is not used in the high availability environment, run the installation on the server where you previously installed Case Manager and ran the configuration tool. For more information, see the IBM Case Manager Version 5.3.3 Knowledge Center topics in the Installing and configuring in a cluster deployment or network deployment section.
Ensure that you meet all requirements that are mentioned in the Preparing the server for installation section.
If you want to install the interim fix interactively, use the installation program. The installation program installs the files and updates for IBM Case Manager and the Case Management configuration tool.
| Operating System | Command |
|---|---|
| AIX | 5.3.3.0-ICM-AIX-IF012.BIN |
| Linux | 5.3.3.0-ICM-LINUX-IF012.BIN |
| SUSE Linux | 5.3.3.0-ICM-SUSELINUX-IF012.BIN |
| Linux for System z | 5.3.3.0-ICM-ZLINUX-IF012.BIN |
| Windows | 5.3.3.0-ICM-WIN-IF012.EXE |
If you want to install the interim fix silently, run a command in the interim fix software package that refers to parameters in an installation text file.
| Operating System | Command |
|---|---|
| AIX | 5.3.3.0-ICM-AIX-IF012.BIN -i silent -f cm_silent_install.txt |
| Linux | 5.3.3.0-ICM-LINUX-IF012.BIN -i silent -f cm_silent_install.txt |
| SUSE Linux | 5.3.3.0-ICM-SUSELINUX-IF012.BIN -i silent -f cm_silent_install.txt |
| Linux for System z | 5.3.3.0-ICM-ZLINUX-IF012.BIN -i silent -f cm_silent_install.txt |
| Windows | 5.3.3.0-ICM-WIN-IF012.EXE -i silent -f cm_silent_install.txt |
If you applied the interim fix to a new IBM Case Manager installation that is not configured yet, you must complete all of the configuration tasks.
If you applied the interim fix to an existing IBM Case Manager installation that was already configured, then you must rerun some configurations tasks. You can use your existing IBM Case Manager configuration tool profiles to run the required configuration tasks.
If you applied the interim fix to an existing IBM Case Manager installation that was previously configured, you must then update the development environment and the production environment.
Use your existing IBM Case Manager configuration tool profiles to run the required configuration tasks.
In order for IBM Business Automation Insights to aggregate data from IBM Case Manager, you must complete the configuration of Case Event Emitter.
The Interim Fix updates the IBM Case Manager uninstallation program. There is no option to remove only the files that were installed with the Interim Fix. The updated IBM Case Manager uninstallation program removes both the base IBM Case Manager files and the Interim Fix files.
To remove IBM Case Manager, see Removing IBM Case Manager.
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Description |
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| 8 Sept 2023 | Initial release of Interim Fix. |