IBM Daeja ViewONE, 5.0.3 iFix 4 Readme

This Readme document contains information about the installation of this package and about restrictions in support of IBM Daeja ViewONE, Version 5.0.3 iFix 4

Readme for: IBM Daeja ViewONE

Product or component release: Version 5.0.3

Update name: iFix 4

Prerequisites before installing IBM Daeja ViewONE, Version 5.0.3 iFix 4

You must have IBM Daeja ViewONE, Version 5.0.3 installed.

Before you install IBM Daeja ViewONE, Version 5.0.3 iFix 4:

Installing IBM Daeja ViewONE, 5.0.3 iFix 4

IBM Daeja ViewONE, 5.0.3 iFix 4 is provided as a compressed file containing the files that are needed to update Version 5.0.3 for all supported platforms.

To install this package:

  1. Unzip the compressed file into the directory where IBM Daeja ViewONE, Version 5.0.3 was installed. This action overwrites all the files that need updates in the client/v1files directory and the server/WEB-INF/lib directory.
  2. As this package contains all the files required for all platforms, you can remove the files that are included for platforms that are not relevant to your environment. Change to the server/WEB-INF/lib directory under the Daeja ViewONE installation directory and delete the platform specific jars that are not relevant.

    There are platform specific jar files:

  3. Make a backup of the Daeja ViewONE 5.0.3 files in the relevant locations in your web application server. For the server files that will be the web application's WEB-INF/lib directory. For the client, it will be where the package client files were copied to. For example v1files directory in the web application.

  4. Copy the client and server files into the relevant places in your web application and ensure that the application is deployed as per your web app server specific requirements.
  5. Verify that the correct version of IBM Daeja ViewONE is deployed to the web application server. This can be done by displaying the About Box in Daeja ViewONE (Standard, Professional and Virtual) by clicking on the ViewONE logo in the bottom right corner. Verify that the version number 5.0.3 iFix 4 is listed at the bottom of the About Box. To check the version of the Server Module, display the Image Properties dialog in Daeja ViewONE Professional when displaying a PDF or TIFF image and the Server property should be 9269. The Image Properties dialog can be displayed by pressing Shift-i.

Note: To upgrade to iFix 4, please ensure that both the client and the server are updated.

Removing IBM Daeja ViewONE, 5.0.3 iFix 4

If you want to remove the iFix 4 from your installation and revert back to the original 5.0.3 version, you need to replace the files in you installation directories with the backed up files, then copy the files into the correct places in your web application server.

If you use the IBM Daeja ViewONE Version 5.0.3 uninstallation program to remove IBM Daeja ViewONE 5.0.3 and the iFix 4 from your system, then some of the files may be left on your file system and you will need to remove them manually.

Configuring the Viewer

IBM Daeja ViewONE comes with a Toolkit rich in capabilities that enables advanced integration and customization of the viewer by using HTML parameters and JavaScript API methods. For more information on the developer’s guide refer to:

IBM Daeja ViewONE 5.0.3 Virtual Developer's Guide

Fixes included in IBM Daeja ViewONE, 5.0.3 iFix 4

The following APARs are fixed in this product release for customers who have direct entitlement to IBM Daeja ViewONE. If you are using IBM Daeja ViewONE made available to you as part of another IBM product, these fixes might not be available immediately. Contact IBM Support for information about IBM products that integrate IBM Daeja ViewONE.

See release notes for more information:


IO26051 SOME PDF DOCUMENTS MAY DISPLAY WITH BLACK CHARACTERS

Some PDF documents may display with black characters that mean they are not readable.

Affected users: IBM Daeja ViewONE Virtual users.


IO25563 SOME PDFS WITH FILLED BACKGROUND TABLES DO NOT DISPLAY CORRECTLY

Some PDF documents that contain tables or forms with filled backgrounds may not display correctly.

Affected users: IBM Daeja ViewONE Virtual users.


IO26027 Some PDF documents with AES-256 encryption may fail to display.

Some PDF documents that are encrypted with AES-256 may fail to display

Affected users: IBM Daeja ViewONE Virtual users.


IO25985 Some PDF Documents render as a black page.

Some PDF documents that contain text on top of a stretched black pixel may result in a black page being displayed.

Affected users: IBM Daeja ViewONE Virtual users.


** HTML parameter annotationType{linetransparent} set to true enables default semi-transparent border support

The annotationType{linetransparent=true} parameter enables support for default border semi-transparent for the specified annotation, user can specify annotationType individually or can specify all for enabling support for all annotations.

Affected users: IBM Daeja ViewONE Virtual users


** Unable to view client logging

When clicking the 'Log Console' button the user receives a browser alert stating that there is an 'XML request error: Not Found (404)', instead of displaying the client log output.

Affected users: IBM Daeja ViewONE Virtual 5.0.3 iFix003 users


** New move page JavaScript API

This feature allows integrators to move a page via a JavaScript API. The move page API is structured as follows movePage(int pageFrom, int pageTo) where pageFrom is the page we are going to move and pageTo is the destination point for this page. For example, movePage(1, 5) will start with a page list of '1, 2, 3, 4, 5'; and end with a page list of '2, 3, 4, 5, 1'. Once a move operation is complete, a single DOCUMENT_CHANGED event (84) will be fired. Annotations are moved with the page. This API is only available when the viewer is in Document Builder mode.

Affected users: IBM Daeja ViewONE Virtual users


IO25610 DAEJA VIRTUAL: CANNOT HIDE "SHOW ANNOTATIONS" BUTTON ON STATUS BAR.

Setting <param name="annotationHideButtons" value="show" /> does not hide 'Hide annotations' button.

Affected users: IBM Daeja ViewONE Virtual users


IO25606 ZOOM-IN/ZOOM-OUT BUTTONS CANNOT BE HIDDEN BY SETTING IMAGEBUTTONS=FALSE

Setting <param name="imageButtons" value="false"> does not hide zoom-in and zoom-out buttons.

Affected users: IBM Daeja ViewONE Virtual users


IO25436 LOW RESOLUTION DISPLAY AT BOTTOM OF THE PAGE WHEN SWITCHING FROM THUMBSONLY VIEW

The display of the document can be blurry when scrolling to the bottom of the page after switching viewmode from thumbsonly to any other viewmode.

Affected users: IBM Daeja ViewONE Virtual users


Fixes released in previous versions



IBM Daeja ViewONE Virtual 5.0.3 iFix 3


** HTML parameter annotateEdit blocks the JavaScript API method addAnnotation

The annotateEdit parameter should only prevent user interaction with the annotations. A separate parameter, annotationJavascriptExtensions is used to allow the use of the API method addAnnotation(String).

Affected users: IBM Daeja ViewONE Virtual users


** When the keepScroll parameter is set to true large documents may cause the viewer to become inoperable

The keepScroll parameter enables the scroll position to be maintained on page changes, but when it used with large documents the viewer can become inoperable, and may cause an Out of memory error rendering the browser window inoperable.

Affected users: IBM Daeja ViewONE Virtual users

Work around: Remove the keepScroll parameter from the viewer configuration.


IO26024 SCRIPT SRC AND HOSTING PAGE LOCATION MISMATCH PREVENTS VIEWER STARTUP

If the <script> tag pointing to the viewer code location (viewone.js) references a host, port, or path that differs from the location of the hosting HTML page (ie. the location in the browser URL) then the viewer will fail to start. This is due to further viewer code being loaded via path calculated on the server rather than a relative path calculated on the client.
Note: Loading viewer code, which is JavaScript based, from a different location to the hosting page may be subject to Cross-Origin Resource Sharing (CORS) restrictions.

Affected users: IBM Daeja ViewONE Virtual users


Navigation User Interface enhancement Toolbar page information label includes the total page count

The page information label in the top toolbar clearly shows at a glance the current page number and the total page count of the document that the user is currently viewing.

Affected users: IBM Daeja ViewONE Virtual users


** Changes to the color of arrow annotations are not reflected in the User Interface

Changing the color of an arrow annotation using the color dialog picker from the annotation context menu toolbar does not reflect the change in the rendering of the annotation in the User Interface. The color information is saved correctly.

Affected users: IBM Daeja ViewONE Virtual users


IO25796 PRINT DIALOG "ALL" OPTION IS GREYED OUT

The print dialog 'All' option under the 'Pages to print' section is greyed out and cannot be selected. If the user chooses the 'Current', or 'Pages' options before pressing 'Prepare File', they will be unable to select the 'All' option for the same or subsequent documents.

Affected users: IBM Daeja ViewONE Virtual users

Work around: Clearing local storage will clear the previously selected print option and allow the viewer to default back to the 'All' option


IO25973 ERROR LOGGING INTERRUPTS THE ABILITY TO START THE CLIENT

Exceptions occurring in the retrieval and caching of repository documents prevent new instances of the viewer being loaded.

Affected users: IBM Daeja ViewONE Virtual users


IO25420 PDF DOCUMENT CONTAINING JBIG2 IMAGE WITH PATTERN DICTIONARY NOT DISPLAYED

PDF documents containing embedded JBIG2 images that contain a pattern dictionary may not display correctly.

Affected users: IBM Daeja ViewONE Virtual users


IO25557 ANNOTATION AUTOSAVE FAILS FOR SECOND DOCUMENT ONWARDS IN SESSION

The annotation autosave process does not take place on close after a second document is loaded via the JavaScript function openFile.

Affected users: IBM Daeja ViewONE Virtual users



IBM Daeja ViewONE Virtual 5.0.3 iFix 2


IO25870 RENDERING FAILED INTERMITTENTLY WHEN NAVIGATING TO ANOTHER PAGE OF AN IMAGE DISPLAYED

When performing rapid navigation of pages an error message is sometimes displayed indicating that a render failure occurred.

Affected users: IBM Daeja ViewONE Virtual users

Work around: The dialog can be dismissed and the page displayed by reusing the page-up and page-down

buttons


** Some PDF documents containing slideshows may render with missing content.

A PDF document containing a slideshow may render with missing content due to an out of bounds exception.

Affected users: IBM Daeja ViewONE Virtual users and Professional users


IO25674 HTML EMAIL WITH INVALID STYLE BLOCK DOES NOT DISPLAY CORRECTLY.

HTML Emails with invalid Style Blocks fails to display correctly.

Affected users: IBM Daeja ViewONE Virtual users and Professional users


IO25409 HTML EMAIL FAILS TO DISPLAY CORRECTLY WITH A COLSPAN AND WIDTH ATTRIBUTE IN A TABLE USING EMAILRENDERER=2.

HTML Emails containing tables with a colspan attribute and a width attribute fail to display correctly when setting the parameter EmailRenderer to the value 2.

Affected users: IBM Daeja ViewONE Virtual users and Professional users


IO25082 VIEWER MAY LEAVE ELEMENTS IN THE BROWSER DOM ON CLOSING

When the viewer is closed after printing an iFrame may be left in the browser document object model.

Affected users: IBM Daeja ViewONE Virtual users


IO24740 AT STARTUP THE VIEWER OVERRIDES THE BROWSER WINDOW NAME

The name of the browser window is replaced with "com.ibm.dv.client.Viewer" when the viewer loads. This may break existing application logic that seeks to access a window it has created.

Affected users: IBM Daeja ViewONE Virtual users



IBM Daeja ViewONE Virtual 5.0.3 iFix 1


IO25823 REPOSITORY ACCESS ERROR CAN CAUSE CORRUPTION IN SERVER CACHE

When the document repository returns a non-successful response code, a corruption can occur in the server-side docstore cache. As a result of this corruption, the client will not being able to view a document. An example non-successful response code would be 403 Forbidden.

Affected users: IBM Daeja ViewONE Virtual users


IO25945 PRINTOUT OF NEWLY ADDED AND SAVED ANNOTATIONS HAS ANNOTATIONS RENDERED INCORRECTLY ON PRINTED PAGE

When a document is printed straight after a newly created annotation has been saved, the newly created annotation can appear in the wrong place.

Affected users: IBM Daeja ViewONE Virtual users embedded in an ICN or Filenet system


** Unexpected shift in pixels when paging between many pages with KeepScroll enabled.

When paging between many pages with KeepScroll enabled, the user may experience an unexpected shift in pixels.

Affected users: IBM Daeja ViewONE Virtual


** Unexpected zoom levels when paging between many rotated pages with KeepScroll enabled.

When paging between many rotated pages with KeepScroll enabled, the user may experience an unexpected zoom levels.

Affected users: IBM Daeja ViewONE Virtual


IO25492 PLAIN TEXT EML EMAIL FILE FAILS TO DISPLAY

Plain text email in EML format displays <code>Image format not recognised</code>

Affected users: IBM Daeja ViewONE Virtual and Professional users


IO25946 ANNOTATION TOOLBAR IS SPORADICALLY DISABLED

When page array is used, sometimes the annotations toolbar is not enabled when the viewer is loaded. This occurs if the HTML parameter quickNavigateView is set to false. The toolbar becomes enabled if an action is done in the viewer such as changing page, changing page zoom, changing browser size, etc. after it is loaded.

Affected users: IBM Daeja ViewONE Virtual users



IBM Daeja ViewONE Virtual 5.0.3


IO25718 HIDDEN HEADERS ARE DISPLAYED IN WORD DOCUMENT

Hidden headers in MS Word documents are incorrectly displayed.

Affected users: IBM Daeja ViewONE Virtual and Professional users


IO25719 PPTX DOCUMENT FAILS WITH ERROR THIS DOCUMENT HAS BEEN TRUNCATED

Opening some MS Powerpoint documents with embedded text can fail showing the error, 'This document has been truncated because of an error that occurred while retrieving the requested page'.

Affected users: IBM Daeja ViewONE Virtual and Professional users


IO25741 PPTX DOCUMENT WITH RADAR CHARTS TRUNCATES NUMBER OF PAGES

Opening a MS Powerpoint document that contains a radar chart will fail showing the error, 'This document has been truncated because of an error that occurred while retrieving the requested page'.

Affected users: IBM Daeja ViewONE Virtual and Professional users


IO25832 PPTX DOCUMENT CONTAINS MISSING VALUES ON SOME CHART DATA .

Charts in MS Powerpoint documents do not show the values.

Affected users: IBM Daeja ViewONE Virtual and Professional users


** TIFF IMAGES WITH INVALID PAGENUMBER TAGS FAIL TO RENDER

TIFF files that contain multiple pages should define the TIFF PageNumber tag with the first page having a page number, 0. TIFF images where the page number does not start at 0 fail to display.

Affected users: IBM Daeja ViewONE Virtual users and IBM Daeja ViewONE Professsional users


** ANNOTATION INCREASE LINE WIDTH RESULTS IN INCORRECT TEXT ANNOTATION SIZE

Clicking the 'Increase Line Width' on a text annotation results in the annotation decreasing in size. Clicking the 'Increase Line Width' a second time results in the annotation correctly increasing in size. Saving the annotation and reloading the viewer results in the annotation being larger than when saved.

Affected users: IBM Daeja ViewONE Virtual users embedded in an ICN or Filenet system


** ANNOTATION DECREASE LINE WIDTH RESULTS IN INCORRECT TEXT ANNOTATION SIZE

Clicking the 'Decrease Line Width' on a text annotation results in the annotation disappearing.

Affected users: IBM Daeja ViewONE Virtual users embedded in an ICN or Filenet system



Additional Release Notes

Default Semi-transparent Border support for all annotations

Circle, Oval, Rectangle, Square, Polygon, Freehand, Line and Arrow annotation types support default semi-transparent border.

APARs IO24433 and IO24174

Once this package has been installed, then APARs IO24433 and IO24174 are resolved by setting the following ViewONE parameter, useJavaPdfTTFontHinting to false.

Security Bulletin: Daeja ViewONE Professional, Standard & Virtual does not have limits for large or slow workloads.

Published Technote :http://www.ibm.com/support/docview.wss?uid=swg22007466

Resolved in following Releases:

  1. IBM Daeja ViewONE Virtual 5.0.2 iFix 1
  2. IBM Daeja ViewONE Virtual 4.1.5 FP1 iFix 22
  3. IBM Daeja ViewONE Professional 4.1.5 FP1 iFix 22
  4. IBM Daeja ViewONE Standard 4.1.5 FP1 iFix 22

Security Bulletin: Daeja ViewONE Professional, Standard & Virtual is affected by a disclosing sensitive data when logging is enabled vulnerability.

Published Technote :http://www.ibm.com/support/docview.wss?uid=swg22008011

Resolved in following Releases:

  1. IBM Daeja ViewONE Virtual 5.0.2 iFix 1
  2. IBM Daeja ViewONE Virtual 4.1.5 FP1 iFix 22
  3. IBM Daeja ViewONE Professional 4.1.5 FP1 iFix 22
  4. IBM Daeja ViewONE Standard 4.1.5 FP1 iFix 22

Security Bulletin: Daeja ViewONE Professional, Standard & Virtual components do not set a character set or nosniff headers.

Published Technote :http://www.ibm.com/support/docview.wss?uid=swg22008010

Resolved in following Releases:

  1. IBM Daeja ViewONE Virtual 5.0.2 iFix 1
  2. IBM Daeja ViewONE Virtual 4.1.5 FP1 iFix 22
  3. IBM Daeja ViewONE Professional 4.1.5 FP1 iFix 22
  4. IBM Daeja ViewONE Standard 4.1.5 FP1 iFix 22

Security Bulletin: Log injection is possible in Daeja ViewONE Professional, Standard & Virtual.

Published Technote :http://www.ibm.com/support/docview.wss?uid=swg22008009

Resolved in following Releases:

  1. IBM Daeja ViewONE Virtual 5.0.2 iFix 1
  2. IBM Daeja ViewONE Virtual 4.1.5 FP1 iFix 22
  3. IBM Daeja ViewONE Professional 4.1.5 FP1 iFix 22
  4. IBM Daeja ViewONE Standard 4.1.5 FP1 iFix 22

Version information in build.txt

The Build Number associated with this package is contained in build.txt, which is located in the client/v1files directory. Historically this contained the full product version number but now it only contains the ViewONE internal build number.

Document Builder

Document Builder uses repository-document and repository-annotations when the document is created

The document will be built with the source document as it is saved in the repository. The document is also built by using the annotations that are saved in the repository, unless annotations have been edited. The following scenarios explain the effects of this behavior:

Scenario 1:
  1. Two instances of the viewer are opened in document builder mode
  2. A document is loaded from a repository into each viewer window
  3. The document builder user copies a page from the document in viewer window 1 and pastes the page in to the document in viewer window 2
  4. While the document builder user is working on the documents, another user or system process alters one or both of the master documents
  5. The document builder user builds the modified document
  6. Because one or both of the master documents were altered during the document builder session, the built document contains the pages from the latest saved version of the master documents

Result: The document currently displayed in the viewer differs from the newly built document in the system. To prevent this issue occurring, the master document should be locked or checked out when it is retrieved for document builder.

Note Versioned documents will not be affected by this issue. This will only affect situations where the document that a url refers to has changed.

Scenario 2:
  1. Two instances of the viewer are opened in document builder mode
  2. A document with annotations is loaded from a repository into each viewer window
  3. The document builder user copies a page from the document in viewer window 1 and pastes the page in to the document in viewer window 2
  4. While the document builder user is working on the document, another user or system process alters one or more of the annotations used in one or both master documents
  5. The document builder user builds the modified document
  6. The built document contains the pages from the latest saved version of the master documents. For pages where the document builder user has not modified annotations in the viewer, the annotations for those pages comes from the latest saved annatations version. For pages that the user has modified the annotations in the viewer, those pages will contain annotations as seen in the viewer which may not contain the latest changes

Result: The document currently displayed in the viewer differs from the newly built document in the system. To prevent this issue occurring, the master document should be locked or checked out when it is retrieved for document builder.

Restore annotations is not supported in document builder mode

When in document builder mode, the option to restore annotations is not supported. The following scenario explains the effects of this behavior:

Scenario 1:

  1. Viewer is loaded in document builder mode
  2. A document is loaded from a repository
  3. Annotations are created by the user
  4. Restore annotations button is disabled
  5. Javascript API reloadAnnotations() is disabled

Result: The user cannot reload the annotations from the server. Newly created annotations and edited annotation edits remain.

To restore any newly created annotations, the user must take the following steps:

  1. Remove the page on which annotations are present that you want to restore
  2. Put the page with the original annotations on the clipboard (cut/copy)
  3. Paste the page into the new document location

Daeja ViewONE as an Integrated solution

When running Daeja ViewONE 5.0.3 as a component inside IBM Content Navigator, the minumum supported version of ICN is 3.0.3

Known problems, issues, and limitations

As problems are discovered and resolved, the IBM Support team updates the Support site. By searching the Support site, you can quickly find workarounds or solutions to problems.

The following links open queries for IBM Daeja ViewONE documents on the IBM Support site:

Any restrictions and/or limitations of the base or fix pack release and any subsequent ifixes, still apply to this release unless stated otherwise.

Comparison with native renderers

IBM Daeja ViewONE Virtual is designed to support as many file types as possible. However, the product is not able to render every type of file with the same accuracy as native applications, such as Microsoft Word. The flexibility of the viewer can lead to differences in the way that the documents are displayed between the native application and the viewer. The severity of the differences varies depending on the complexity of the file type. In particular, PDF files and Microsoft Office files are difficult to render with complete accuracy in a universal viewer.

Excel spreadsheet load times

Excel spreadsheet load times are impacted based on the size and complexity of the Excel document. In order to improve load times, IBM Daeja ViewONE does support tuning capabilities, such as breaking up the Excel document presentation into multiple pages. Please be aware, as this behaviour may not be optimal for your end user viewing experience.

Prompt to save redacted documents uses hexidecimal filename

After a document is permenantly redacted and the user selects Download, they are normally prompted to save the document with a file name based on the original un-redacted document. For instance mypresentation.ppt will default to mypresentation.tif. In this version the user might be prompted with a filename such as 41f96b20b97f431ebd4efd85245f1f72.tif instead. The user can still change the name to something more meaningful.

No pageN support in document builder mode

If a pageN document is open in the viewer, the user cannot switch to document builder mode. The user remains in the edit mode in which the document was opened. The following scenario explains the effects of this behavior:

Scenario 1:

  1. Viewer is loaded in either annotation or redaction mode
  2. A pageN document is loaded from a repository
  3. A user attempts to switch to document builder mode
  4. The user receives a message and remains in annotation or redaction mode

Result: This switch is not permitted and the user will stay in their current mode.

To enter document builder mode, the user must close the pageN document and then switch to document builder mode.

No docN support in document builder mode

DocN documents are not supported in conjunction with document builder mode. The combination of these features may result in unusual and/or unexpected behavior.

Document Builder supported file type limitations

Document builder is able to support TIFF and PDF files with the exception of email attachments. TIFF and PDF files that are attached to emails cannot be used as source files for a new document.

PDF files with access control flags set by the owner of the document cannot be used as a source document for document building where they require a password to view the document or where the owner has indicated that the content may not be copied.

Rendering of the semi transparency appears to blend between the outline and the fill

Annotations that have the semi-transparent property set to true, the transparent property set to true and a fill color set can appear to blend the line and fill colors near the edges.

Annotation with fill color set to black and set to transparent are not printed transparent

Annotations that have the transparent property set to true and a fill color set to black are not printed transparent .

Copyright and trademark information

http://www.ibm.com/legal/copytrade.shtml

Notices

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This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

Other company, product, or service names may be trademarks or service marks of others.

THIRD-PARTY LICENSE TERMS AND CONDITIONS, NOTICES AND INFORMATION

The license agreement for this product refers you to this file for details concerning terms and conditions applicable to third party software code included in this product, and for certain notices and other information IBM must provide to you under its license to certain software code. The relevant terms and conditions, notices and other information are provided or referenced below. Please note that any non-English version of the licenses below is unofficial and is provided to you for your convenience only. The English version of the licenses below, provided as part of the English version of this file, is the official version.

Notwithstanding the terms and conditions of any other agreement you may have with IBM or any of its related or affiliated entities (collectively "IBM"), the third party software code identified below are "Excluded Components" and are subject to the following terms and conditions: