This Readme document contains information about the installation of this package and about restrictions in support of IBM Daeja ViewONE, Version 5.0.13 iFix 4
Readme for: IBM Daeja ViewONE
Product or component release: Version 5.0.13
Update name: iFix 4
You must have IBM Daeja ViewONE, Version 5.0.13 installed.
Before you install IBM Daeja ViewONE, Version 5.0.13 iFix 4:
IBM Daeja ViewONE, 5.0.13 iFix 4 is provided as a compressed file containing the files that are needed to update Version 5.0.13 for all supported platforms.
To install this package:
As this package contains all the files required for all platforms, you can remove the files that are included for platforms that are not relevant to your environment. Change to the server/WEB-INF/lib directory under the Daeja ViewONE installation directory and delete the platform specific jars that are not relevant.
There are platform specific jar files:
Make a backup of the Daeja ViewONE 5.0.13 files in the relevant locations in your web application server. For the server files that will be the web application's WEB-INF/lib directory. For the client, it will be where the package client files were copied to. For example v1files directory in the web application.
Note:
To upgrade to iFix 4, please ensure that both the client and the server are updated.
Ensure browser cache is deleted after IBM Daeja ViewONE is upgraded.
If you want to remove the iFix 4 from your installation and revert back to the original 5.0.13 version, you need to replace the files in you installation directories with the backed up files, then copy the files into the correct places in your web application server.
If you use the IBM Daeja ViewONE Version 5.0.13 uninstallation program to remove IBM Daeja ViewONE 5.0.13 and the iFix 4 from your system, then some of the files may be left on your file system and you will need to remove them manually.
IBM Daeja ViewONE comes with a Toolkit rich in capabilities that enables advanced integration and customization of the viewer by using HTML parameters and JavaScript API methods. For more information on the developer’s guide refer to:
IBM Daeja ViewONE 5.0.13 Virtual Developer's Guide
The following APARs are fixed in this product release for customers who have direct entitlement to IBM Daeja ViewONE. If you are using IBM Daeja ViewONE made available to you as part of another IBM product, these fixes might not be available immediately. Contact IBM Support for information about IBM products that integrate IBM Daeja ViewONE.
Latest iFixes and readmes for this release: https://www.ibm.com/support/fixcentral/swg/selectFixes?parent=Enterprise%20Content%20Management&product=ibm/Other+software/Daeja+ViewONE+Virtual&release=5.0.13&platform=All&function=all
IO28713 EXTRA SPACES OBSERVED WITHIN THE FOOTER PAGE NUMBERS IN THE WORD DOCUMENT
Additional spaces are noticed within the footer page numbers in the Word document, potentially affecting the document's presentation or alignment.
Affected users: IBM Daeja ViewONE Virtual users
IO29304 HUNG THREADS SEEN WHILE VIEWING OUTLOOK(MSG) FILES HAVING LARGE STYLE CONTENT
Email documents that have large styles fails to render and shows the spinner for a long time eventually resulting into hung threads.
Affected users: IBM Daeja ViewONE Virtual users
IO29318 SCROLLING SPECIFIC PDF DOCUMENTS OVERLOADS BROWSER MEMORY AND RESULTS IN CRASHING OF THE SAME
With certain PDF Documents, with continuous scroll or navigation, the browser memory reached more than a gigabyte.
This caused the browser to crash if the system memory was less.
Affected users: IBM Daeja ViewONE Virtual users
IO29319 VIEWER DOESNOT RETURN 404 IN X-ERROR HEADER FOR THE DOCUMENT THAT DOES NOT EXIST
When an incorrect URL (containing the document) is provided, the viewer fails to send a 404 error code in the X-ERROR header.
Affected users: IBM Daeja ViewONE Virtual users
IO29321 INCORRECT DISPLAY OF MICROSOFT POWERPOINT CHARTS
Certain MS PowerPoint document with charts which are intended to be displayed as horizontal, are shown as vertical.
Affected users: IBM Daeja ViewONE Virtual users
IO29324 TIME FIELD IN MS WORD DOCUMENTS GETS UPDATED TO CURRENT TIME
When MS Word documents are generated from MS Word templates and field time is used, the time automatically updates with the current time
The decision to update the time field to the current time or to maintain it to the last computed time is now upto the discretion of the customer.
This change can be done using the server side param isProtectedDateFlag. The default value of the param is false, any change to the param needs a server restart for changes to take effect
If true: In this scenario irrespective of protected or un-protected word document, time field will be the last computed field value stored in the document.
If false: In this scenario irrespective of protected or un-protected word document, time field will always be the current time.
Affected users: IBM Daeja ViewONE Virtual users
IO29325 ERROR WHILE RENDERING EMAIL DOCUMENT IN VIEWER
When rendering an email document, an error notification is displayed, indicating that the HTML email content is invalid.
Affected users: IBM Daeja ViewONE Virtual users
IO29326 SPECIFIC MS WORD DOCUMENT DISPLAYED INCORRECT PAGES
Specific MS Word document, which is intended to be viewed as a single page, is displaying multiple pages in the viewer.
Affected users: IBM Daeja ViewONE Virtual users
IO29333 UNABLE TO PRINT USING PRINTUSEMANUALDOWNLOAD PARAMETER.
When printing a document with printUseManualDownload parameter, it does not work as expected and an error message is thrown.
Affected users: IBM Daeja ViewONE Virtual users
IO29227 A VERY LARGE LINEARIZED PDF TAKES A LONG TIME TO RENDER THE FIRST PAGE IN ONDEMAND MODE
Large Linearized PDF takes long time to render the first page when the parameter pdfFetchType is set to onDemand.
Note: When the parameter pdfFetchType is set to onDemand, Viewer will open documents in single page view mode for all document types. Search and Docbuilder operations are not supported in this mode.
Affected users: IBM Daeja ViewONE Virtual users
IO29298 SOME TIFF FILE WITH INCORRECT TYPE FOR OLD SUBFILE TAG DOES NOT RENDER
Some TIFF files with an incorrect type for the TIFFTAG_OSUBFILETYPE tag will not display in the viewer. The viewer will now ignore these tags and display the image.
Affected users: IBM Daeja ViewONE Virtual users
IO29300 RIGHT CLICK ON CUSTOM STAMP ANNOTATION PREVENTS ANNOTATION TOOLBAR SHOWUP
Right-clicking a custom stamp annotation results in a JavaScript error, thus hindering the ability to edit said custom stamp annotation.
Affected users: IBM Daeja ViewONE Virtual users
IO29302 MULTIPLE WATERMARKS DO NOT RENDER PROPERLY ON RELOAD IN FILENET MODE
Watermarks are not consistently displayed upon reloading the document, and adding new watermarks causes the previous ones to disappear.
Affected users: IBM Daeja ViewONE Virtual users
IO29320 SOME SPECIFIC WORD FILES ARE RENDERED WITH OVERLAPPING TEXT
Some MS Word documents exhibit multi-page content that condenses onto a few pages, leading to overlapping text.
Affected users: IBM Daeja ViewONE Virtual users
IO28841 SOME PAGES IN A PDF DOCUMENT COME UP AS BLANK WHEN VIEWED IN VIEWER
Pages containing high resolution scanned images from PDF document does not display in viewer.
Affected users: IBM Daeja ViewONE Virtual users
IO28891 SPECIFIC PDF DOCUMENT ENCOUNTERED PROLONGED PROCESSING AND FAILED TO OPEN
The PDF Cerfa document took over a minute to process in the viewer, leading to a failed opening attempt.
Affected users: IBM Daeja ViewONE Virtual users
IO28931 INCORRECT RENDERING OF ARABIC AND ENGLISH TEXT ALIGNMENT FROM MS WORD DOCUMENT
MS Word document containing Arabic text is overlapped while rendering and the English characters with numbers are also shuffled randomly.
Affected users: IBM Daeja ViewONE Virtual users
IO28953 CONTENT LOSS IN PDF PAGES SEEN WHILE ZOOMING OUT OR CHANGING SCALE
Some pages in PDF documents suffer from complete content loss when users attempts to rescale viewing mode or zoom out operation.
Affected users: IBM Daeja ViewONE Virtual users
IO29108 STICKY NOTE NUMBERING IS NOT CONSISTENT BEFORE AND AFTER SAVING THEM
Sticky note numbering is not consistent as the number assigned to it changes on reloading the document.
Affected users: IBM Daeja ViewONE Virtual users
IO29130 ADDING A STICKY SKIPS THE COUNTER IF THERE IS A STAMP ANNOTATION WHEN VIEWING A DOCUMENT
When there is a stamp annotation in the document, adding a sticky note skips the counter affecting the numbering on them.
Affected users: IBM Daeja ViewONE Virtual users
IO29172 NEXT/PREVIOUS NAVIGATION IS BLOCKED FOR PASSWORD PROTECTED PDFS.
Next/Previous navigation in ICN is blocked for passord protected pdfs. The spinning icon continues indefinitely and user cannot continue to navigate other documents in the list.
Affected users: IBM Daeja ViewONE Virtual users
IO29177 SPECIFIC MS WORD DOCUMENT CONTENT DISAPPEAR WHEN VIEWED
Some MS Word documents do not render the complete page content, except the header and footer.
Affected users: IBM Daeja ViewONE Virtual users
IO29179 SOME PAGES IN EXCEL FILES RENDER BLURRY
Contents of excel sheet appear blurry when loaded in Viewer.
The issue occurs when,
As part of the resolution, a new server parameter is introduced that will allow user to control the scaling factor of the excel sheet to view the contents properly.
The parameter is excelSheetScalingFactor. Users can set any value between 10 to 400. Recommended value is 100.
The above parameter value will be ignored when the server parameter oneExcelSheetPerPage is set to true.
Affected users: IBM Daeja ViewONE Virtual users
IO29203 ERROR WHILE RENDERING EMAIL (*.EML) DOCUMENT IN VIEWER
When opening an email document, an error message is displayed because the alt attribute value is invalid.
Affected users: IBM Daeja ViewONE Virtual users
IO29212 UNABLE TO DOWNLOAD OR PRINT DOCUMENTS
Users were unable to download or print documents, when Daeja ViewONE was embedded with Content Navigator version 3.0.13 onwards
Print functionality was not working on IE and IE on Edge.
Save/Download functionality was not working on any browser. When user clicks on download button and selects either one of the option to download, the document was not downloaded.
The functionality for print and download were missing security information in the request header (i.e. security_token) as required by ICN to authorized the requests.
Affected users: IBM Daeja ViewONE Virtual users
IO29244 MS WORD DOCUMENT DISPLAYING INCONSISTENT POSITIONING OF CHECKBOX AND TEXT
Certain MS Word documents display discrepancies in showing checkbox statuses and aligning text within text areas.
Affected users: IBM Daeja ViewONE Virtual users
IO29269 SOME OF PDF DOCUMENT GENERATED CACHE NOT CLEARED
The cache created by the viewer while accessing PDF files remains valid indefinitely, leading to continuous accumulation without any automatic deletion. Consequently, the server storage capacity gets depleted over time.
Affected users: IBM Daeja ViewONE Virtual users
IO29272 SPECIFIC MS EXCEL FILES FAILS TO RENDER WITH UNRECOGNIZED FILE FORMAT ERROR.
Some Excel files were experiencing rendering failures, with the majority of sample files containing Hebrew content. The error message displayed was Unrecognized file format.
Affected users: IBM Daeja ViewONE Virtual users
IO29274 SINGLE-PAGE MS WORD DOCUMENT DISPLAYS ACROSS MULTIPLE PAGES
When opening the single page MS Word document in the viewer, it is displaying more than one page. Which is not the expected behavior, as the document should have only one page.
Affected users: IBM Daeja ViewONE Virtual users
IO29294 COMBINATION OF 90° ROTATION AND ZOOM ARE NOT WORKING PROPERLY
When rotating a PDF document by 90 degrees, the zoom area does not properly focus on the intended area.
Affected users: IBM Daeja ViewONE Virtual users
IO29044 CUSTOM ANNOTATION IS NOT BEING SAVED WHEN ADDED USING JS API
In filenet, when using 'addAnnotation' function to create annotations using the JavaScript API, the viewer does not prompt the user to save the annotations before exiting the window.
Affected users: IBM Daeja ViewONE Virtual users
IO29062 ANNOTATION TOOLTIPS ARE DISABLED WHEN 'TOOLTIP' STYLE CLASS FROM BOOTSTRAP.CSS IS BEING USED IN A CUSTOM APPLICATION
Annotation tooltips are disabled since the css class name used is 'tooltip', which is the same name used in bootstrap.css for tooltip styling in a custom application.
Affected users: IBM Daeja ViewONE Virtual users
IO29106 EMAIL DOCUMENT EMBEDDED WITH HEIC IMAGE FAILED TO RENDER AND JVM CRASHED
The attempt to open an email document containing heic images resulted in an unsuccessful outcome, ultimately leading to a JVM crash caused by threads becoming unresponsive on the server.
Affected users: IBM Daeja ViewONE Virtual users
IO29148 MS WORD DOCUMENT DOES NOT RENDER CONTENT OF TABLE DATA
Microsoft Word document does not display the table data correctly, Some contents are truncating from table when it is rendered.
Affected users: IBM Daeja ViewONE Virtual users
IO29181 MS WORD DOCUMENT DOES NOT RENDER AS NATIVE MS OFFICE APPLICATION
Microsoft Word document is not displaying all of its content. Some text appears as a black bar and the table content data is not formatted correctly, resulting in an incorrect display format.
Affected users: IBM Daeja ViewONE Virtual users
IO29194 ALIGNMENT IS NOT PROPER WITH TEXT DOCUMENTS
Rendering of text files has misalignment and is not properly showing the format.
Affected users: IBM Daeja ViewONE Virtual users
IO29197 THE RESTORE BUTTON OF FILLED RECTANGLE TRIGGERS NO RESPONSE.
For a rectangle, oval, or polygon annotations with a filled color, clicking the 'restore' button in the toolbar does not bring back the previously selected color.
Affected users: IBM Daeja ViewONE Virtual users
IO29198 LOTS OF UNWANTED TEMP FILES PRESENT IN THE SERVER TEMP DIRECTORY
Lots of unwanted temporary files (*.tmp) were created in the server temp directory and they were not cleaned up during the cleanup process.
These files were generated while performing functionalities like Zoom Up/Down, Zoom Area, etc. on high resolution images.
The files were deleted only when the server was restarted.
As part of the resolution, the temp files will be deleted as soon as the activity is completed.
Affected users: IBM Daeja ViewONE Virtual users
IO29204 WHEN VIEWING A WORD DOCUMENT SOME IMAGES OF THE DOCUMENTS ARE DISPLAYED AS RED X
Microsoft Word document is not displaying embedded word document correctly. It appears as a 'X' character image in red colour.
Affected users: IBM Daeja ViewONE Virtual users
IO29214 TEXT RENDERED IN REVERSE FOR MICROSOFT POWERPOINT FILES
Microsoft powerpoint documents with text boxes are not displayed properly. It reverses the text in text box while rendering.
Affected users: IBM Daeja ViewONE Virtual users
IO29235 USERS SHOULD NOT BE ABLE TO ADD EXECUTABLE CODE IN VIEWONE.JS
User can change the URL to add executable javascript code in viewone.js. This executable code can also be an alert message showing the sensitive information which is a security issue.
Affected users: IBM Daeja ViewONE Virtual users
IO29236 FALSE MESSAGE 'ANNOTATION SUCCESSFULLY SAVED' ON SOME ENVIRONMENTS WITH INCORRECT CONFIGURATION
Viewer provides inaccurate confirmation messages regarding the saving of annotations. This situation arises when the annotation service fails to save the annotations, yet still returns a successful status code. Additionally, the error message is included in the header labeled X-error.
Affected users: IBM Daeja ViewONE Virtual users
IO29242 HUNG THREADS WHEN VIEWING EMAIL ATTACHMENT(*.EML) WITH FAULTY IMAGES
When attempting to open email documents (.eml files) with large unsupported embedded images, the loading icon keeps spinning indefinitely in the viewer without rendering the document.
With this release, a new image processing mechanism is introduced that will no longer process unsupported image formats.
Instead, it will display a message as Image format not recognized! wherever it encounters such images.
The behaviour can be controlled by the html parameter optimizedProcessingForLargeEmail. The default value is true.
When set to false ViewONE will fallback to older image processing mechanism.
Affected users: IBM Daeja ViewONE Virtual users
IO29249 EML DOCUMENT WITH LARGE EMBEDDED IMAGES WILL CAUSE VIEWER TO HANG
When user tries to open an Email with large embedded images, the viewer will hang and does not open the email document.
Affected users: IBM Daeja ViewONE Virtual users
IO29253 IMPROVE LOGGING TO ADD THREAD INFORMATION IN LOGS
Daeja provides detailed information about the activities being performed through the logging service.
However, certain processes does not log adequate information about the current thread in execution. Only child thread information are logged.
This results into difficulty in finding the root cause whenever an error occurs as no mapping can be made between Daeja logs and Java core dump.
As part of the resolution, thread name now includes parent thread information that will help to correlate between Java core jump and Daeja logs.
Affected users: IBM Daeja ViewONE Virtual users
IO29258 A TABLE IN A MS WORD DOCUMENT IS NOT RENDERED CORRECTLY
Microsoft Word document which includes a table, does not render it. Any text that appears after the table is not displayed too.
Affected users: IBM Daeja ViewONE Virtual users
IO29265 STRIKETHROUGH FORMATTING IN MSG FILES ARE NOT RENDERED PROPERLY
Email documents that contain strikethrough formatting will appear as regular text without preserving the formatting.
Affected users: IBM Daeja ViewONE Virtual users
IO28449 DOTTED LINES ARE SEEN IN CERTAIN FIELDS IN A PDF DOCUMENT
Some PDF documents renders dotted lines in place of text in the text box field of dynamic forms.
Affected users: IBM Daeja ViewONE Virtual users
IO29188 INDENTED TEXT NOT APPEARING IN EMAIL DOCUMENTS
Opening an email document with indented text content is not rendered.
Affected users: IBM Daeja ViewONE Virtual users
IO29189 ASSISTIVE TOOLS LIKE SCREEN READER READS 'DOWNLOAD DOCUMENT BUTTON' AS 'SAVE DOCUMENT'
Screen reader reads download document button as save document.
Affected users: IBM Daeja ViewONE Virtual users
IO29193 ANNOTATION WITH SEMITRANSPARENT FILL COLOR BECOMES OPAQUE ON RELOAD IN FILENET
Rectangle, oval and polygon annotations created with color filled and transparent enabled, lose transparency on reload in filenet.
Affected users: IBM Daeja ViewONE Virtual users
IO29206 IBM DAEJA VIEWONE REDIRECTED TO A LOGIN PAGE.
DocN request was redirecting to single sign on page because of security header changes.
To fix the same, we have made code changes to run the security header changes only for ICN since this change was done for custom header implementation only on ICN.
Affected users: IBM Daeja ViewONE Virtual users
IO29216 BOUNCY CASTLE 1.47 VULNERABILITY IN CLIENT RESOURCE
Client folder that contained older version of Bouncy Castle was vulnerable. So it is modified to contain the appropriate version of Bouncy Castle.
Affected users: IBM Daeja ViewONE Virtual users
When MS Word documents are generated from MS Word templates and use the field function Date, the date automatically updates with the current date
The decision to update the Date field to the current date or to maintain it to the last computed date is now upto the discretion of the customer.
We have introduced a server side param to handle the same. The default value of the param is false, any change to the param needs a server restart for changes to take effect
Note: A new server side param called isProtectedDateFlag is introduced, which has the below behavior:
If true: In this scenario irrespective of protected or un-protected word document current date and time will be the last computed field value stored in the document.
If false: In this scenario irrespective of protected or un-protected word document current date and time will always be the current date and time.
Note: savedate, createdate, printdate do not depend on above parameter.
IBM Daeja ViewONE now supports native PDF annotations in the PDF documents. This enables users to interact with the native PDF annotations in the document.
This includes text widgets, form elements, hightlight, line, polygon etc.
Compressed CMAP (.bcmap) are integrated and configured by default in ViewONE Virtual to view legacy PDF documents.
User can customize their cmap location with the usage of HTML parameter cmapLocation to override this default configuration.
Note: Ensure to set proper configuration (cmapLocation and cmapPacked) to override default CMAP configuration.
Go to the page at Software Product Compatibility Reports to create a high-level report for operating systems, hypervisors and prerequisites.
When printing PDF documents with annotations, the annotations are embedded in the
downloaded PDF document as native PDF annotations. This reduces the time taken
to print documents, especially large documents.
This process currently only applies to printing PDF documents when 'Print Original Size'
is selected in the print settings. If this is not selected or the printed document contains
other file formats, the print process completely flattens the content of each page.
The time it takes to prepare a PDF with annotations for print using the optimized print
depends on the total number of annotations. In most cases you need to have several hundreds
of annotations in a single document before the time difference becomes noticeable.
With the optimized print any annotations created in IBM Daeja ViewONE Virtual are embedded
into the document as native PDF annotations. Therefore they are recognized as active annotations
when the PDF is viewed by tools that support editing of PDF documents. If this document is
subsequently viewed by IBM Daeja ViewONE Virtual, any annotations will be treated as static
content where loading a document with pre-applied native annotations cannot be edited.
To prevent document or annotation modification appropriate security would need to be set via a
tool that supports editing or via some PDF printers.
Sticky Notes
Sticky Note annotations will appear on top of other annotations regardless of z-order.
Line Width
The maximum line width of native annotations is 12pt and will be limited to this for print output.
Solid Text
If a solid text annotation is set to be semi-transparent the fill background and the text will
become semi-transparent, previous behavior left the text solid and only the fill became
semi-transparent.
Image Stamps
Image stamp annotations will appear underneath any other annotation types regardless of the z-order.
This is due to the fact that they added to the content of the PDF and not as separate native PDF
annotations.
The optimized PDF print does not occur in the following circumstances:
As of IBM Daeja ViewONE Virtual Version 5.0.6 the following annotation types are deprecated:
These annotation types will be removed in a future version of the product.
As of IBM Daeja ViewONE Virtual Version 5.0.3, the default value for parameter emailRenderer is set to '2' which represents the email module that allows for paginated output. See more details for this module below. As of IBM Daeja ViewONE Virtual Version 5.0.6, the ability to switch the email module to the alternative value "1" has been deprecated. The value will be removed as a valid setting for the parameter in a future release.
The email module that produces paginated output is now the default setting for the standalone product. This email module supports the display of EML (MIME RFC 822) and MSG (Microsoft Outlook and Exchange) formats as paginated content, and allows for streaming and redaction of emails. It requires the IBM ViewONE Office Module to be licensed. To redact emails, the IBM ViewONE Permanent Redaction module is also required. When opening emails that have annotations saved using the older email rendering mechanism, the HTML parameter 'emailUseAnnotationDefinedModule' defines the behavior.
The 'emailUseAnnotationDefinedModule' parameter can have the following values:
always: The default behavior is to always attempt to use the renderer that is defined in the annotation.
never: The renderer that is defined in the annotation is never used. Instead, the email is opened using the renderer specified in the viewer. This may cause the annotations to move. The user will be notified that 'The annotations on this document were saved with a different version of the viewer. Annotation may have moved and will need checking'. The annotation save button will be enabled and user will be prompted to save before they leave the document unless the 'annotationAutoPrompt' HTML parameter has been set. The 'annotationAutoSave' HTML parameter does not work for this annotation change.
prompt: The user receives a prompt when annotations were created using a different renderer, giving them the option to open using the renderer defined for the viewer (Yes) or attempt to open with the renderer that is specified in the annotation (No). If the user click Yes they will then be notified that 'The annotations on this document were saved with a different version of the viewer. Annotation may have moved and will need checking'. The annotation save button will be enabled and user will be prompted to save before they leave the document, unless the 'annotationAutoPrompt' HTML parameter has been set. The 'annotationAutoSave' HTML parameter does not work for this annotation change.
The document will be built with the source document as it is saved in the repository. The document is also built by using the annotations that are saved in the repository, unless annotations have been edited. The following scenarios explain the effects of this behavior:
Result: The document currently displayed in the viewer differs from the newly built document in the system. To prevent this issue occurring, the master document should be locked or checked out when it is retrieved for document builder.
Note Versioned documents will not be affected by this issue. This will only affect situations where the document that a URL refers to has changed.
Result: The document currently displayed in the viewer differs from the newly built document in the system. To prevent this issue occurring, the master document should be locked or checked out when it is retrieved for document builder.
When in document builder mode, the option to restore annotations is not supported. The following scenario explains the effects of this behavior:
Scenario 1:
Result: The user cannot reload the annotations from the server. Newly created annotations and edited annotation edits remain.
To restore any newly created annotations, the user must take the following steps:
When running Daeja ViewONE 5.0.13 as a component inside IBM Content Navigator, the minimum supported version of ICN is 3.0.14, unless stated otherwise by the specific ICN release.
As problems are discovered and resolved, the IBM Support team updates the Support site. By searching the Support site, you can quickly find workarounds or solutions to problems.
The following links open queries for IBM Daeja ViewONE documents on the IBM Support site:
Any restrictions and/or limitations of the base or fix pack release and any subsequent ifixes, still apply to this release unless stated otherwise.
For information on the supported file formats refer to the tech note below. Please note that this is a live document and might get updated frequently. https://www-01.ibm.com/support/docview.wss?uid=ibm10730429
IBM Daeja ViewONE Virtual is designed to support as many file types as possible. However, the product is not able to render every type of file with the same accuracy as native applications, such as Microsoft Word. The flexibility of the viewer can lead to differences in the way that the documents are displayed between the native application and the viewer. The severity of the differences varies depending on the complexity of the file type. In particular, PDF files and Microsoft Office files are difficult to render with complete accuracy in a universal viewer.
For additional information on IE/Edge limitations, refer to the following tech notes:
Excel spreadsheet load times are impacted based on the size and complexity of the Excel document. In order to improve load times, IBM Daeja ViewONE does support tuning capabilities, such as breaking up the Excel document presentation into multiple pages. Please be aware, as this behavior may not be optimal for your end user viewing experience.
After a document is permanently redacted and the user selects Download, they are
normally prompted to save the document with a file name based on the original
un-redacted document. For instance, mypresentation.ppt will default to
mypresentation.tif. In this version the user might be prompted with a filename
such as 41f96b20b97f431ebd4efd85245f1f72.tif instead. The user can still
change the name to something more meaningful.
If a pageN document is open in the viewer, the user cannot switch to document builder mode. The user remains in the edit mode in which the document was opened. The following scenario explains the effects of this behavior:
Scenario 1:
Result: This switch is not permitted and the user will stay in their current mode.
To enter document builder mode, the user must close the pageN document and then switch to document builder mode.
DocN documents are not supported in conjunction with document builder mode. The combination of these features may result in unusual and/or unexpected behavior.
Document builder is able to support TIFF and PDF files with the exception of email attachments. TIFF and PDF files that are attached to emails cannot be used as source files for a new document.
PDF files with access control flags set by the owner of the document cannot be used as a source document for document building where they require a password to view the document or where the owner has indicated that the content may not be copied.
Annotations that have the semi-transparent property set to true, the transparent property set to true and a fill color set can appear to blend the line and fill colors near the edges.
Annotations that have the transparent property set to true and a fill color set to black are not printed transparent for non PDF documents. When printing PDF documents, with 'Print Original Size' selected, these annotations are printed with transparency applied.
UI mirroring is not supported for the bidi languages, Arabic and Hebrew.
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