Release notes - IBM Rational Insight 1.0 Fix Pack 001

Contents

• Description
• New features
• System requirements
• Installing Rational Insight 1.0 Fix Pack 001
• Known problems
• Contacting IBM® Rational Software Support

Description

Rational Insight implements standard measurements, reports, and dashboards. It leverages Web architecture to extract data from distributed systems to generate live and historical cross-product reports. Data is retrieved from sources using the REST architecture or through direct database access and is presented effectively through a Web-based portal and a business intelligence reporting tool.

New features

System requirements

For information about hardware and software compatibility, see the detailed system requirements document at http://publib.boulder.ibm.com/infocenter/rentrpt/v1r0m0/topic/com.ibm.rational.raer.install.doc/topics/r_system_software_requirements.html

Installing Rational Insight 1.0 Fix Pack 001

For step-by-step installation instructions for installing Rational Insight, see the information center http://publib.boulder.ibm.com/infocenter/rentrpt/v1r0m0/topic/com.ibm.rational.raer.install.doc/topics/t_deploying_ri.html.

Known problems

Known problems are documented in the form of individual technotes in the Support knowledge base at http://www.ibm.com/software/rational/support/index.html?ibmsst=RationalBtn. As problems are discovered and resolved, the IBM Support team updates the knowledge base. By searching the knowledge base, you can quickly find workarounds or solutions to problems.

The following link launches a customized query of the live Support knowledge base: View all known problems for Rational Insight 1.0.0.1.

Contacting IBM Rational Software Support

IBM Rational Software Support provides you with technical assistance.

For contact information and guidelines or reference materials that you need when you require support, read the IBM Software Support Handbook at http://techsupport.services.ibm.com/guides/handbook.html.

For FAQs, lists of known problems and fixes, and other support information, visit the product support page for at http://www-01.ibm.com/support/search.wss?rs=3695&tc=SSRL5J&q=RN1.0.0.1&sort=desc.

For product news, events, and other information, visit the product home page for Rational Insight at http://www.ibm.com/software/rational/support/index.html?.

Before you contact IBM Rational Software Support, gather the background information that you need to describe your problem. When describing a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to these questions:

• What software versions were you running when the problem occurred?
• Do you have logs, traces, or messages that are related to the problem?
• Can you reproduce the problem? If so, what steps do you take to reproduce it?
• Is there a workaround for the problem? If so, be prepared to describe the workaround.