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IBM Rational Synergy for Eclipse
Interface version 7.2.0.2 iFix001 readme |
IBM Corporation December 07, 2012 |
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© Copyright IBM Corporation 2005, 2012
U.S. Government Users Restricted Rights - Use, duplication, or disclosure
restricted by GSA ADP Schedule Contract with IBM Corp.
This file contains last-minute product information and updates to IBM® Rational® Synergy for Eclipse Interface 7.2.0.2 iFix001
It is divided into the following sections:
For the latest news and information on IBM Rational Synergy for Eclipse Interface, visit the website at http://www.ibm.com/software/rational/support/.
One of the following operating
systems installed on your computer:
For additional information on system requirements, including recommended configurations, visit the Rational Support Web site at: http://www.ibm.com/software/awdtools/synergy/sysreqs
The
IBM Rational Synergy for Eclipse interface is supported in all locales
supported by the version of Synergy that it is connected to.
The IBM Rational
Synergy Eclipse Interface 7.2.0.2 iFix001 should be applied to IBM Rational Synergy for Eclipse
Interface 7.2.0.2
·
Start Eclipse, go to Help->Install New Software.
·
Click Add button on Available Software dialog
box.
·
Click Archive.
·
Browse to the location where IBM Rational Synergy Eclipse
Interface 7.2.0.2 iFix001 is stored in zip format.
·
Provide a name to it and click OK.
·
Select the check
box for label "Configuration Management".
·
Click Next.
·
Accept the
license agreement and click Finish.
·
When prompted to
restart Eclipse, click Yes.
·
Synergy 7.2 is
now supported. Synergy 7.2 has a
limitation with multiple simultaneous connections, see
the Known Problems section for more details.
·
Synergy 7.2 does not allow for
multiple simultaneous connections to different databases or servers through the
API. The integration will allow you to
create multiple connections but will only allow you to have one connection
started at a time. The integration will
automatically connect and disconnect as needed.
If you have more than one Synergy 7.2 connection defined in Eclipse you
should start Synergy sessions before you start Eclipse for highest
performance. Starting the sessions
before starting Eclipse will allow the Synergy sessions to remain running when
the integration disconnects, which will mean that they do not need to be
restarted the next time Eclipse uses the connection.
·
Team->Show in History View
does not function properly when using Eclipse 3.6 due to a problem with Eclipse
plugin compatibility.
The only workaround is to use an earlier version of Eclipse.
·
On Linux machines, the
username in the Synergy Connection information must match the name of the user
that is logged into Linux.
·
The Synergy database must be
set to preserve case. To change the database case setting, use the command ccmdb info <DBPATH> -k case -v PRESERVE. You must restart your Synergy server after running this
command.
·
In Eclipse, the File
Content preference page from the Team menu is not applicable to this
integration.
·
The IDE may freeze if any Team
operation is performed immediately after stopping the Synergy Connection. To avoid
this situation, you should wait a few moments and let the Connection stop
completely before you start it again.
·
The IDE is not refreshed to
show file/folder status when a non default task is completed from Eclipse IDE.
·
The Add Uncontrolled
Files/Sync operations do not consider ignored patterns if they contain
following characters:
| / \ : " <
·
The Add Uncontrolled
Files/Sync operations do not consider ignored patterns if they contain
following characters:
; , These characters are used by
Synergy internally while performing these operations.
·
Projects connected to Synergy
using integration versions prior to 3.2 will not be recognized by this version
of interface. You should Team export all the connected projects using previous version
of the Integration and then Team import them back after this version of the
interface is installed.
·
Importing a project from the
file system that was previously shared with Synergy under another shared
project is not supported. Doing so may prevent you from performing Synergy
operations to the imported project.
·
Task and Repository View
expanded states may be lost after upgrading to 4.0 from a previous version.
Connection information will not be lost.
·
When viewing a Synergy task in
the Mylyn task editor, double-clicking on a task’s
attachment will result in a “URL Could not be opened” error. To access an
attachment’s contents, right-click on the attachment and select “Save…” from
the context menu to save it to the local machine.
·
On RHEL 5 64 bit platform, the
interface does not work with 64 bit eclipse. A workaround for this issue is to
use Eclipse 32 bit configured to use JRE bundled with Synergy.
·
In the Change Request View,
dragging and dropping of a Task onto a Change Request does not associate the
task with the change request.
·
Message "Cannot retrieve
information from database. com/telelogic/cm/jposix/PosixFile.lstat()Lcom/telelogic/cm/jposix/StatInfo;" is displayed in
Eclipse console when the interface turns online and the opened projects have
modified resources.
· The issue related to adding uncontrolled file's has been fixed.
· The issue of static sub projects in package explorer has been fixed.
· The performance of decoration of resources in package explorer has been improved.
· The performance of version control operations has been improved.
· The null pointer exception while performing move and rename using refactor has been fixed.
· The nullpointerexception being thrown, while renaming a resource using Refactor->rename operation has been fixed.
· The invalid error message encountered while performing synchronization of modified resources in offline mode has been fixed.
· The issue with update members operation not updating version number of resources has been fixed.
· The problem with multiple display of synergy connection in RAD has been resolved.
· Different icons are decorated on top of connections shown in different views to signify a started or stopped connection.
· Static resources can be renamed using Refactor->Rename without a need to check them out first.
If
the self-help resources have not provided a resolution to your problem, you can
contact IBM® Rational® Software Support for assistance in resolving product
issues.
Note: If you are a heritage Telelogic customer, a single reference site for all support
resources is located at http://www.ibm.com/software/rational/support/telelogic/
Prerequisites
To
submit your problem to IBM Rational Software Support, you must have an active
Passport Advantage® software maintenance agreement. Passport Advantage is the
IBM comprehensive software licensing and software maintenance (product upgrades
and technical support) offering. You can enroll online in Passport Advantage
from http://www.ibm.com/software/lotus/passportadvantage/howtoenroll.html
·
To learn more about Passport Advantage, visit the Passport Advantage FAQs at http://www.ibm.com/software/lotus/passportadvantage/brochures_faqs_quickguides.html.
·
For further assistance, contact your IBM representative.
To
submit your problem online (from the IBM Web site) to IBM Rational Software
Support, you must additionally:
·
Be a registered user on the IBM Rational Software Support Web site. For
details about registering, go to http://www.ibm.com/software/support/.
·
Be listed as an authorized caller in the service request tool.
Submitting
problems
To
submit your problem to IBM Rational Software Support:
1.
Determine the business impact of your problem. When you report a problem
to IBM, you are asked to supply a severity level. Therefore, you need to
understand and assess the business impact of the problem that you are
reporting.
Use the following table to determine the severity level.
|
Severity |
Description |
|
1 |
The
problem has a critical business
impact: You are unable to use the program, resulting in a critical impact on operations.
This condition requires an immediate solution. |
|
2 |
This
problem has a significant business
impact: The program is usable, but it is severely limited. |
|
3 |
The
problem has some business impact:
The program is usable, but less significant features (not
critical to operations) are unavailable. |
|
4 |
The
problem has minimal business
impact: The problem causes little impact on operations or a reasonable
circumvention to the problem was implemented. |
2.
Describe your problem and gather background information. When describing
a problem to IBM, be as specific as possible. Include all relevant background
information so that IBM Rational Software Support specialists can help you
solve the problem efficiently. To save time, know the answers to these
questions:
·
What software versions were you running when the problem occurred?
To determine the exact product name and version, use the option applicable to
you:
o
Start the IBM Installation Manager and select File > View Installed
Packages. Expand a package group and select a package to see the package
name and version number.
o
Start your product, and click Help
> About
to see the offering name and version number.
·
What is your operating system and version number (including any service
packs or patches)?
·
Do you have logs, traces, and messages that are related to the problem
symptoms?
·
Can you recreate the problem? If so, what steps do you perform to
recreate the problem?
·
Did you make any changes to the system? For example, did you make
changes to the hardware, operating system, networking software, or other system
components?
·
Are you currently using a workaround for the problem? If so, be prepared
to describe the workaround when you report the problem.
1.
Submit your problem to IBM Rational Software Support. You can submit
your problem to IBM Rational Software Support in the following ways:
·
Online: Go to the IBM Rational
Software Support Web site at https://www.ibm.com/software/rational/support/
and in the Rational support task navigator, click Open Service Request. Select the electronic problem reporting tool,
and open a Problem Management Record (PMR), describing the problem accurately
in your own words.
For more information about opening a service request, go to http://www.ibm.com/software/support/help.html
You can also open an online service request using the
IBM Support Assistant. For more information, go to http://www.ibm.com/software/support/isa/faq.html.
·
By phone: For the phone number to
call in your country or region, go to the IBM directory of worldwide contacts
at http://www.ibm.com/planetwide/ and click
the name of your country or geographic region.
·
Through your IBM
Representative: If you cannot access IBM Rational Software Support online or by phone,
contact your IBM Representative. If necessary, your IBM Representative can open
a service request for you. You can find complete contact information for each
country at http://www.ibm.com/planetwide/.
© Copyright IBM Corporation 2005, 2012
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