If a problem with WebFacing is suspected, please first
read through the WebFacing troubleshooting section and the links it
references.
Collecting the following information will allow IBM® Support to better diagnose and resolve problems.
- Clear description of symptom. Accompanied by screen captures,
reproducing instructions, circumvention if any, any other documents.
- WebFacing project version. From the WebFacing projects view, right-click
the WebFacing project, select View Log. The overview tab of the log
contains all necessary version information.
- Run time information, if applicable:
- Job logs for all QQF jobs: QQFWFSVR, QQFVTSVR, and the QQF# job(s)
of interest.
- Eclipse .log file found in folder .metadata in your workspace.
- WebSphere® Application
Server logs.