Resetting administrator password

The default Live! administrator (admin) can reset the administrator password by providing the passphrase for verification. Passphrase is a security element that is defined in the <live-install-folder>\liveAuthServer\user_config.js file by the administrator.

Procedure

  1. Click Forgot password link on the login interface.
    Password reset option
  2. On the Password Recovery window, type the passphrase and click OK.
    Note: The passphrase provided must match the passphrase that is defined in the <live-install-folder>\liveAuthServer\user_config.js file.
    If the passphrase is correct, then the administrator is allowed to log in to the application.

What to do next

After logging in, the administrator must goto the Edit Profile menu option in the Administration menu to change the password and save.