Process Shapes

Process diagrams depict the business process workflow graphically. The end-to-end process of a business task can be diagrammatically presented for better understanding of the whole business model.

The following process diagram explains the verification of the customer’s Automated Teller Machine PIN number.

Process diagram example
You can use the following basic objects to create a business process diagram:
  • Container (): A container represents the major participants in a process. It can contain events, activities, gateways, and other containers.
  • Event (): An event is a trigger that can start, modify, or end a process. The start, end, and normal events shapes are supported currently.
  • Gateway (): A gateway is an element in the diagram, which separates the process flows or combines them.
  • Activity (): An activity represents a particular activity or task that is performed by a person or system in a process.