******************************************************************** * IBM DS3000 EXP3000 ESM Firmware Update Pack * * Version 1.9A * ******************************************************************** NOTE TO SERVICE – Reference RETAIN # N/A (C) Copyright International Business Machines Corporation 1999, 2012. All rights reserved. US Government Users Restricted Rights - Use, duplication, or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Note: Before using this information and the product it supports, read the general information in section 6.0 "Trademarks and Notices" in this document. Last Update: 06/14/2012 Please refer to corresponding Change History document for more information on new features and modifications. 1.0 Overview 2.0 Installation and Setup Instructions 3.0 Configuration Information 4.0 Unattended Mode 5.0 Web Sites and Support Phone Number 6.0 Trademarks and Notices 7.0 Disclaimer 1.0 Overview _____________ 1.1 Overview of this code The IBM DS3000 EXP3000 ESM update contains ESM firmware updates for the EXP3000 storage expansion enclosure. The microcode(firmware) level for the EXP3000 ESM is v01.9A. IMPORTANT: This firmware update is required to support attachment of SATA disk drives in an EXP3000, DS3200, DS3300 or DS3400. 1.2 Limitations The minimum DS3000 controller firmware levels for this update are: Model Type Firmware 1726 (21x, 22x, HC2) 07.35.41.00 7.35.71.00 (preferred) 1726 (31x, 32x, HC3) 07.35.41.00 7.35.71.00 (preferred) 1726 (41x, 42x, HC4) 07.35.41.00 7.35.71.00 (preferred) An EXP3000 ESM firmware upgrade can not be done concurrently. All host I/O needs to be stopped before the proceeding with the upgrade. 1.3 Enhancements See corresponding Change History document for more information. 1.4 Level of Recommendation IBM considers this update to be required for all customers who attach the IBM DS3000 EXP3000 to a DS3200, DS3300 or DS3400 subsystem. This update is not required to support attachment of a IBM DS3000 EXP3000 to a stand alone SAS RAID adapter. The IBM DS3000 EXP3000 ESM FRU replacements may be at a different ESM firmware version then the surviving ESM in an EXP3000. If the replacement ESM is not at the same ESM level as the surviving ESM, downtime might need to be scheduled to update the ESMs after the replacement is inserted. If a replacement ESM is installed and it has a different ESM firmware version then the surviving ESM, the DS3000 controller will register an ESM hardware or firmware mismatch error in the Recovery Guru. The new ESM will function; but long term operation with a mismatch ESM firmware in a EXP drive expansion enclosure is not recommend. CAUTION: Online ESM firmware updates are not supported at this time. The new IBM DS3000 EXP3000 expansion enclosure supports automatic ESM firmware synchronization. When you install a new ESM into an existing EXP3000 that is attached to a DS3000 storage subsystem that supports automatic ESM firmware synchronization, this feature resolves firmware mismatch conditions by automatically synchronizing the firmware in the new ESM with the firmware in the existing ESM. To enable automatic ESM firmware synchronization: 1. Verify that the DS3000 Storage Manager Event Monitor is installed and running. 2. Verify that the DS3000 storage subsystem that the EXP3000 is attached to is defined in the Enterprise Management window of the DS3000 Storage Manager client. 1.5 Dependencies IMPORTANT: Always check the DS3000 storage subsystem controller firmware README for any required minimum version of the attached drive expansion enclosure ESM firmware for that particular controller firmware release. Update the ESM firmware using the DS3000 Storage Manager software. Be sure to follow the following list of prerequisites before updating hard disk or ESM firmware. - An EXP3000 ESM firmware upgrade can not be done concurrently. All host I/O needs to be stopped before the proceeding with the upgrade. If you are unsure about the sequence of firmware updates for various components in the DS3000 storage subsystem configuration, please call IBM Support at 1-800-IBM-SERV (1-800-426-7378) before proceeding with the firmware upgrades. ___________________________ 2.0 Installation and Setup ___________________________ 2.1 Applying updates on EXP3000 using the DS3000 Storage Manager v10.35 client or later. ATTENTION: DS3000 controller firmware should be upgraded to version 07.35.41.00 prior to upgrading the ESM firmware to version 1.9A. Please review the controller firmware README file for information on the upgrade procedure. a) Go to the support tab in the Subsystem Management window and select Firmware Download. b) Select the Download firmware link. c) Select Download Environmental (ESM) Card Firmware. d) Select the Drive enclosure(s) that are being updated. e) Select the correct ESM firmware file and select Start. NOTE: ESM firmware download should be performed with all IO quiesced. Allow approximately 5-10 minutes per ESM to complete the firmware update. ______________________________ 3.0 Configuration Information ______________________________ 3.1 There is no special configuration required. _____________________ 4.0 Unattended Mode _____________________ See the appropriate application tools for any possible unattended mode operations. _______________________________________ 5.0 WEB Sites and Support Phone Number _______________________________________ 5.1 IBM System Storage™ Disk Storage Systems Technical Support web site: http://www.ibm.com/servers/storage/support/disk/ 5.2 IBM System Storage™ Marketing Web Site: http://www.ibm.com/servers/storage/disk 5.3 You can receive hardware service through IBM Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. See http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426- 7378). __________________________ 6.0 Trademarks and Notices __________________________ The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM DS3000 DS4000 FAStT System Storage™ the e-business logo xSeries pSeries HelpCenter Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United states, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Linux is a registered trademark of Linus Torvalds. Other company, product, and service names may be trademarks or service marks of others. ________________ 7.0 Disclaimer ________________ 7.1 THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. 7.2 Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.