IBM Tivoli Monitoring Version 6.2.2 Fix Pack 3 Readme

Abstract

Readme documentation for IBM Tivoli Monitoring for Version 6.2.2 Fix Pack 3 including installation-related instructions, prerequisites and corequisites, and list of fixes.

Readme file for: IBM Tivoli Monitoring
Product/Component Release: 6.2.2
Update Name: Fix Pack 3
Fix ID: 6.2.2-TIV-ITM-FP0003
Publication date: 28 September 2010
Last modified date: 28 September 2010

Contents

Download location
Prerequisites and corequisites
Known issues
Known limitations

Installation information

Prior to installation
Installing
Performing the necessary tasks after installation
Troubleshooting installation problems from the Support site

Download location

Download IBM Tivoli Monitoring Fix Pack 3 from the following location:

http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm~Tivoli&product=ibm/Tivoli/IBM+Tivoli+Monitoring&release=All&platform=All&function=fixId&fixids=6.2.2-TIV-ITM-FP0003&source=fc

Alternatively, access the fix from the table below.

Prerequisites and corequisites

For a complete set of prerequisites, refer to the "Hardware and software requirements" section in the IBM Tivoli Monitoring Installation and Setup Guide Version 6.2.2 Fix Pack 2 available at the following URL:

http://publib.boulder.ibm.com/infocenter/tivihelp/v15r1/topic/com.ibm.itm.doc_6.2.2fp2/welcome.htm

Language pack corequisite

The certificate used to sign Java archives shipped with IBM Tivoli Monitoring 6.2.2 Fix Pack 2 and earlier expired on August 31, 2010. IBM Tivoli Monitoring version 6.2.2 Fix Pack 3 Java archives are signed with a new updated certificate. Fix Pack 3 also includes an update to the Language Pack which contains application resource bundles signed with the new Java signing certificate. Customers who have installed prior versions of the Language Pack must also install the updated Language pack after installing Fix Pack 3 to avoid any problems with the Tivoli Enterprise Portal Server starting after upgrading and/or with strings failing to display in the native locale. Refer to the IBM Tivoli Monitoring Language Pack Readme file for instructions on installing the updated language pack.

Known issues

The following issues are unique to this fix pack.

Symptom:
On UNIX and Linux platforms for the Warehouse Proxy Agent, when the Warehouse Proxy Agent is stopped it may create a core file. This core file is located in the directory where the agent was started. The core is a failure of the Java Virtual Machine (JVM) SR11 version shutdown process. This problem was introduced in SR11. The stopping of the Warehouse Proxy agent completes correctly and no side affect from the core causes any problems other than the space required for core file. This problem has been reported to the IBM JVM group and APAR IZ84541 has been opened. This APAR is scheduled to ship in SR13.

Workaround:
The use of the java argument: -XXallowvmshutdown:false can be used in the hd.ini file to revert the shutdown process to the old method prior to SR11. Set the following parameter in the hd.ini file:

KHD_JAVA_ARGS=-XXallowvmshutdown:false

Refer to JVM APAR IZ59734 available at the following URL for additional information:

http://www.ibm.com/support/docview.wss?uid=swg1IZ59734

Symptom:
In IBM Tivoli Monitoring 6.2.2 Fix Pack 3, when configuring an Agentless Monitor for Solaris instance, some of the parameters are not collected. In particular the port number and community name. This results in incomplete configuration data for the instance. In some cases this will result in no data being collected by the agent for the subnodes in the instance.

Workaround:
This problem will be addressed by APAR IZ85034 in a future maintenance release. Refer to this technote for information and guidelines:

http://www.ibm.com/support/docview.wss?uid=swg21446866

The following issues were documented in the Readme for prior IBM Tivoli Monitoring 6.2.2 fix packs and are still applicable to this fix pack.

Symptom:
On a Windows 64-bit endpoint, ITM will support the coexistence of both 32-bit and 64-bit agents. However, in order to support this coexistence, a new bundle which is the Agent Compatibility Package (AC), has been created. This Agent Compatibility Package contains both the 32-bit and 64-bit Agent Framework libraries. The issue may be diagnosed by examining the ITM Installation Log for the associated agent deployment. You will find a failure like the following: RC_INFO: The Agent Compatibility Package in version 06220100 is required but unavailable. Affected platforms are Windows 64-bit at V6.2.2 Fix Pack 1 or later level.

Workaround:
The AC package (which can be found in the base ITM agents CD image) will need to be added to the depot. Refer to this technote for information and guidelines:

http://www.ibm.com/support/docview.wss?uid=swg21427756

Symptom:
When using the Agentless Monitor for Windows, and the instance is configured to use Windows API Connection to monitor a domain controller running Windows Server 2003, excessive CPU on the domain controller is used. This problem can occur only when the Windows API Connection (WMI) is configured and does not apply when the SNMP Connection is configured for the instance.

Workaround:
Microsoft has a hotfix available for this problem which should be installed on the domain controller:

http://support.microsoft.com/kb/933593

Refer to this technote for information and guidelines:

http://www.ibm.com/support/docview.wss?uid=swg21430280

Symptom:
On zLinux, an upgrade of the OS Agent to the Fix Pack 2 or later level will result in the Agent Management Services watchdog utility being turned off regardless of whether it was active or inactive prior to the upgrade. On Intel Linux and other supported platforms, the Agent Management Services watchdog utility defaults to "enabled".

Workaround:
To enable the watchdog utility, edit the lz.ini file and comment out the line "KCA_CAP_DIR=" and uncomment the line that starts with "KCA_CAP_DIR=$CANDLEHOME$". For example:

# PAS Off
# KCA_CAP_DIR=
# PAS On
KCA_CAP_DIR=$CANDLEHOME$/$BINARCH$/$PRODUCTCODE$/bin/CAP:$CANDLEHOME$/config/CAP:/opt/IBM/CAP

Symptom:
On some Linux systems, there is a problem with OS Agent operation after deployment.

Workaround:
Use -o KDYRXA.AUTOCLEAN=NO option when executing the tacmd createnode command to deploy an OS agent on a remote node. This option will keep transferred installation images in the system temporary directory on the remote node.

Symptom:
When uninstalling a multi-instance agent from a managed system that also has an IBM Tivoli Monitoring version 6.2.2 Fix Pack 2 agent installed, instances are not uninstalled, leaving an entry in the management server. This only occurs on the Windows 64-bit platform. Other IBM Tivoli Monitoring components running on the system continue to operate normally.

Workaround:
Remove the agent instances first and then uninstall the agent. If the agent was already uninstalled, you can re-install the agent again, remove the instances, and then uninstall the agent again.

Symptom:
Some versions of the Korn Shell (ksh) that are newer than the Public Domain Korn Shell (pdksh) have changed the behavior of typeset -i. Current versions of the IBM Tivoli Monitoring installer for all IBM Tivoli Monitoring release families; 6.1, 6.2, 6.2.1, 6.2.2, have all been modified to function correctly with this change. However, there are still some IBM Tivoli Monitoring application agents in the field that are still based on a version of the installer that has not been updated to function correctly with these newer ksh shells. Installing these older application agent releases can potentially back-level the installer and itmcmd tools.

Workaround:
Before installing, see the Flash note #1408506 titled, "Newer ksh shell may allow regression of ITM installation" available at the following URL for more information on diagnosing, preventing, and (if necessary) correcting this problem.

http://www.ibm.com/support/docview.wss?uid=swg21408506

Symptom:
IBM Tivoli Monitoring JAR files are not downloaded to the browser portal client due to JAR version differences before and after the year 2010. The user does not get the expected updated JARs and the update function.

Workaround:
After applying IBM Tivoli Monitoring 6.2.2 Fix pack 3, you can validate your portal browser client is at the correct fix pack and maintenance level as follows:

1. Start the Tivoli Enterprise Portal browser client.
2. From the tool bar in the Tivoli Enterprise Portal select Help->About
3. A splash screen should appear after executing step 2. On the bottom left corner of the splash screen it should read the following:

DE Version CJ062203 tms622mdx
Build 0249a

Note: If the version and build level do not match the versions above, the browser has failed to download the proper code from the portal server. You may try the following steps:


1. Clear the browser cache
2. Reconnect the portal browser client
3. Run through the same steps above to validate the version and maintenance level

Known limitations

The following limitations are unique to this fix pack.

Symptom:
Executing the tacmd login -stdin option with missing standard input may cause looping or will not prompt user for the missing inputs.

Additional information:
For tacmd login and tepslogin, if -stdin option is used, and an echo is used to pass the parameters, then all the mandatory parameters need to be passed in the echo.

The following example is valid:

echo "-s localhost -u userid -p password" | tacmd login -stdin

The following example is not allowed:

echo "-s localhost" | tacmd login -stdin

Symptom:
In rare cases, user custom settings are can be lost after applying an IBM Tivoli Monitoring fix pack.  Please refer to the technote below to see if you might be impacted by this and instructions on how to resolve it.

Additional information:
Refer to this technote for information and guidelines:

http://www.ibm.com/support/docview.wss?uid=swg21307768

Symptom:
When running the KinCinfo command with –x as an option, an error appears in the OS agent log when remote deploying agents in ITM V6.2.2 Fix Pack 1 environment.

Additional information:
No corrective action needs to be taken. The error message in this log is harmless and may be ignored. Refer to this technote for information and guidelines::

http://www.ibm.com/support/docview.wss?uid=swg21427753

Symptom:
The GUI of an executable file launched from executecommand can not be seen in Remote Desktop, but can be seen in VNC.

Additional information:
This command is intended for executing short CLI based actions/commands on the remote target. It should not be used to execute long running, GUI, or interactive executables.

Installation information

Prior to installation

Before proceeding with the installation process, please make note of these important points:

• As a best practice, it is recommend to run the ITMSuper tool before installing the fix pack to create a baseline snapshot of the entire ITM environment which can be used to compare against a second ITMSuper snapshot collected after applying the fix pack. Information about the ITMSuper tool can be found at the following URL:
  
  http://www-01.ibm.com/software/brandcatalog/ismlibrary/details?catalog.label=1TW10TM6L
  
  
• Some APAR fixes in this maintenance release may require you to take manual steps in order to fully resolve the specific problem. Refer to this technote for information and guidelines:
  
  http://www.ibm.com/support/docview.wss?uid=swg21429029
  
  
• As a best practice, it is recommended that all running IBM Tivoli Monitoring processes be stopped manually prior to performing an upgrade from a previous version or maintenance level to IBM Tivoli Monitoring 6.2.2 Fix Pack 3. While the upgrade installer will attempt to stop all running processes, there are times when a running process will fail to stop and lead to unexpected upgrade failures if the upgrade is allowed to continue. If any process fails to stop during a manual shutdown, restart the system before proceeding with the upgrade.
  
  To validate whether or not all of the ITM processes on the machine being upgraded are stopped go to the following URL:
  
  http://hostname:1920
  
  where hostname is the host machine of the ITM processes being upgraded. If a page appears with active links this means there are still ITM processes active on that host. Otherwise the page will not be found.


• Before a portal server upgrade, each respective directory requires the following available space:
  
  

  $ITMHOME	800 MB
  /tmp/	120 MB

  
  
• Before upgrading, execute the cinfo/kincinfo command per the instructions in the section entitled Validating what you installed.  After the install completes, this will help in validating the installation.  Once you complete the install, continue with the next section entitled Performing the necessary tasks after installation.
  
  
• The following information applies to users upgrading on Unix or Linux using a non-root user ID for the TEMS and TEPS. These steps assume the itmuser user ID and itmgrp group have been created.
  
  
1. Perform the TEMS and TEPS upgrade while signing on as user itmuser.
2. During the installation of gskit, enter the root password when prompted.
3. After the installation completes, run "SetPerm -a" as user root.
4. Optionally, if TEMS security was enabled, run "SetPerm -s" as user root to re-enable TEMS security.
5. Add Application Support to the HUB TEMS.
6. Configure TEPS as user root (this step will run the InstallPresentation and add application support on the TEPS).
7. Execute the following command as user root to change the ownership of all files in $CANDLEHOME to user itmuser and group itmgrp:
   
   chown -Rf itmuser:itmgrp $CANDLEHOME
   
   
8. Run "SetPerm -a" as root user again.
9. Optionally, if TEMS security was enabled, run "SetPerm -s" as user root to re-enable TEMS security.
10. Start the HUB TEMS and TEPS as user itmuser.
    
    
• The following information applies to users upgrading on Windows systems.
  
  Ensure you are logged on locally to the windows machine with a userid that has administrator rights.


• The following are recommended steps to facilitate recovery of the Tivoli Enterprise Management Server (TEMS) or the Tivoli Enterprise Portal Server (TEPS) in the case where problems are encountered during the installation of this fix pack.

  TEMS

  1. Run the PDcollect utility (syntax: tacmd pdcollect -help) to gather all of the current logs and environment files. These backups can be used for reference, if needed, after the upgrade.

  2. Run ITMSuper to take a snapshot of the entire ITM infrastructure prior to the install of this fix pack.
     

  TEPS

  1. Run the PDcollect utility (syntax: tacmd pdcollect -help) to gather all of the current logs and environment files. These backups can be used for reference, if needed, after the upgrade.

  2. Run the migrate-export.bat (windows) or migrate-export.sh (UNIX/Linux) to backup the contents of the TEPS database. This snapshot will allow for recovery of the database back to the point prior to installing this fix pack maintenance.

  3. Run ITMSuper to take a snapshot of the entire ITM infrastructure prior to the install of this fix pack.

Installing

Performing the necessary tasks after installation

As a best practice, it is recommended to run the ITMSuper tool after applying the fix pack to create snapshot of the entire ITM environment that can be compared to the baseline snapshot taken with ITMSuper before the installation. Information about the ITMSuper tool can be found at the following URL:

Validating what you installed

You can validate your installation by running the kincinfo command on Windows systems or the cinfo command on Linux or UNIX systems. If you run these commands before and after your upgrade, you can clearly see the component versions that have changed.

For interim fixes, only components that have been updated during this release have the latest listed level. If a component has not been updated, the package will contain the most recent GA copy. There is no need to upgrade this component if your system is at the listed level, the install programs should automatically handle this for you.

Note: The kincinfo and cinfo command output examples in the sections that follow show all components that can be updated. If you do not have all of these components installed, then components not installed will not be displayed in the output of these commands.

Note: The "Monitoring agent for UNIX Logs" agent name has been deprecated. Going forward, this agent will be named "UNIX Logs."

Sample output for the kincinfo command on Windows systems

C:\>kincinfo -t
********** Thursday, September 23, 2010 9:42:38 AM **********
User       : Administrator         Group     : NA
Host Name  : X330C25S6             Installer : Ver: 062203000
CandleHome : C:\opt\IBM\ITM
Installitm : C:\opt\IBM\ITM\InstallITM
*************************************************************
...Product Inventory


PC  PRODUCT DESC                                   PLAT   VER          BUILD         INSTALL DATE

GL  Tivoli Enterprise Monitoring Agent Framework   WINNT  06.22.03.00  d0249a        20100921 1313
MS  Tivoli Enterprise Monitoring Server            WINNT  06.22.03.00  d0249a        20100921 1015
NT  Monitoring Agent for Windows OS                WINNT  06.22.03.00  02111         20100921 1313
UE  Tivoli Enterprise Services User Interface Ext  WINNT  06.22.03.00  d0249a        20100921 1313
UF  Universal Agent Framework                      WINNT  06.22.03.00  d0240a        20100921 1313
UM  Universal Agent                                WINNT  06.22.03.00  d0240a        20100921 1313

PC  APPLICATION SUPPORT DESC                       PLAT   APP VER      BUILD         INSTALL DATE

IN  Windows Install Component                      WINNT  06.22.03.00  201009071652  20100921 1313
IN  TEMS Windows Install Component                 WINNT  06.22.03.00  201009071652  20100921 1015
IN  ITM 6.x Agent Install Component                WINNT  06.22.03.00  201009071652  20100921 1313
A4  Monitoring Agent for i5/OS                     WICMS  06.22.03.00  02101         20100921 1015
GS  IBM GSKit Security Interface                   WINNT  07.40.27.00  d0239a        20100921 1313
HD  Warehouse Proxy                                WICMS  06.22.03.00  d0249a        20100921 1015
JM  Embedded JVM                                   WINNT  05.11.01.00  d0239a        20100921 1313
LZ  Monitoring Agent for Linux OS                  WICMS  06.22.03.00  02181         20100921 1015
NT  Monitoring Agent for Windows OS                WICMS  06.22.03.00  02111         20100921 1015
R2  Agentless Monitoring for Windows Operating Sy  WICMS  06.22.03.00  201008222335  20100921 1015
R3  Agentless Monitoring for AIX Operating System  WICMS  06.22.03.00  201008222336  20100921 1015
R4  Agentless Monitoring for Linux Operating Syst  WICMS  06.22.03.00  201008222337  20100921 1015
R5  Agentless Monitoring for HP-UX Operating Syst  WICMS  06.22.03.00  201008222338  20100921 1015
R6  Agentless Monitoring for Solaris Operating Sy  WICMS  06.22.03.00  201008222339  20100921 1015
SY  Summarization and Pruning Agent                WICMS  06.22.03.00  d0250a        20100921 1015
T1  File Transfer Enablement                       WICMS  07.30.00.00  201000000000  NOVALUE
TM  IBM Tivoli Monitoring 5.x Endpoint Support     WICMS  06.22.03.00  d0239a        20100921 1015
UI  Tivoli Enterprise Services User Interface      WINNT  06.22.03.00  201009071652  20100921 1313
UL  Monitoring Agent for UNIX Logs                 WICMS  06.22.03.00  02521         20100921 1015
UM  Universal Agent                                WICMS  06.22.03.00  d0240a        20100921 1015
UX  Monitoring Agent for UNIX OS                   WICMS  06.22.03.00  02171         20100921 1015

C:\>kincinfo -t
********** Monday, September 27, 2010 11:02:49 AM ***********
User       : Administrator         Group     : NA
Host Name  : ITMMT62               Installer : Ver: 062203000
CandleHome : C:\IBM\ITM
Installitm : C:\IBM\ITM\InstallITM
*************************************************************
...Product Inventory


PC  PRODUCT DESC                                   PLAT   VER          BUILD         INSTALL DATE

CQ  Tivoli Enterprise Portal Server                WINNT  06.22.03.00  d0249a        20100925 1840
CW  Tivoli Enterprise Portal Browser Client        WINNT  06.22.03.00  d0249a        20100925 1840
GL  Tivoli Enterprise Monitoring Agent Framework   WINNT  06.22.03.00  d0249a        20100925 1840
KF  IBM Eclipse Help Server                        WINNT  06.22.03.00  d0239a        20100925 1840
UE  Tivoli Enterprise Services User Interface Ext  WINNT  06.22.03.00  d0249a        20100925 1840

PC  APPLICATION SUPPORT DESC                       PLAT   APP VER      BUILD         INSTALL DATE

IN  Windows Install Component                      WINNT  06.22.03.00  201009071652  20100925 1840
IN  TEP Server Windows Install Component           WINNT  06.22.03.00  201009071652  20100925 1840
IN  ITM 6.x Agent Install Component                WINNT  06.22.03.00  201009071652  20100925 1840
A4  Monitoring Agent for i5/OS                     WICNS  06.22.03.00  02101         20100925 1840
A4  Monitoring Agent for i5/OS                     WIXEB  06.22.03.00  02101         20100925 1840
GS  IBM GSKit Security Interface                   WINNT  07.40.27.00  d0239a        20100925 1840
HD  Warehouse Proxy                                WICNS  06.22.03.00  d0249a        20100925 1840
HD  Warehouse Proxy                                WIXEB  06.22.03.00  d0249a        20100925 1840
IT  TEC GUI Integration                            WICNS  06.22.03.00  d0239a        20100925 1840
IT  TEC GUI Integration                            WIXEB  06.22.03.00  d0239a        20100925 1840
IW  Tivoli Enterprise Portal Server Extensions     WICNS  06.10.23.00  d0111a        20100924 1854
JM  Embedded JVM                                   WINNT  05.11.01.00  d0239a        20100925 1840
LZ  Monitoring Agent for Linux OS                  WICNS  06.22.03.00  02181         20100925 1840
LZ  Monitoring Agent for Linux OS                  WIXEB  06.22.03.00  02181         20100925 1840
NT  Monitoring Agent for Windows OS                WICNS  06.22.03.00  02111         20100925 1840
NT  Monitoring Agent for Windows OS                WIXEB  06.22.03.00  02111         20100925 1840
R2  Agentless Monitoring for Windows Operating Sy  WICNS  06.22.03.00  201008222335  20100925 1840
R2  Agentless Monitoring for Windows Operating Sy  WIXEB  06.22.03.00  201008222335  20100925 1840
R3  Agentless Monitoring for AIX Operating System  WICNS  06.22.03.00  201008222336  20100925 1840
R3  Agentless Monitoring for AIX Operating System  WIXEB  06.22.03.00  201008222336  20100925 1840
R4  Agentless Monitoring for Linux Operating Syst  WICNS  06.22.03.00  201008222337  20100925 1840
R4  Agentless Monitoring for Linux Operating Syst  WIXEB  06.22.03.00  201008222337  20100925 1840
R5  Agentless Monitoring for HP-UX Operating Syst  WICNS  06.22.03.00  201008222338  20100925 1840
R5  Agentless Monitoring for HP-UX Operating Syst  WIXEB  06.22.03.00  201008222338  20100925 1840
R6  Agentless Monitoring for Solaris Operating Sy  WICNS  06.22.03.00  201008222339  20100925 1840
R6  Agentless Monitoring for Solaris Operating Sy  WIXEB  06.22.03.00  201008222339  20100925 1840
SY  Summarization and Pruning Agent                WICNS  06.22.03.00  d0250a        20100925 1840
SY  Summarization and Pruning Agent                WIXEB  06.22.03.00  d0250a        20100925 1840
TM  IBM Tivoli Monitoring 5.x Endpoint Support     WICNS  06.22.03.00  d0239a        20100925 1840
UI  Tivoli Enterprise Services User Interface      WINNT  06.22.03.00  201009071652  20100925 1840
UL  Monitoring Agent for UNIX Logs                 WICNS  06.22.03.00  02521         20100925 1840
UL  Monitoring Agent for UNIX Logs                 WIXEB  06.22.03.00  02521         20100925 1840
UM  Universal Agent                                WICNS  06.22.03.00  d0240a        20100925 1840
UM  Universal Agent                                WIXEB  06.22.03.00  d0240a        20100925 1840
UX  Monitoring Agent for UNIX OS                   WICNS  06.22.03.00  02171         20100925 1840
UX  Monitoring Agent for UNIX OS                   WIXEB  06.22.03.00  02171         20100925 1840

Sample output for the cinfo command on UNIX or Linux systems

# $CANDLEHOME/bin/cinfo -t

*********** Thu Sep 23 09:34:04 CDT 2010 ******************
User: root Groups: root sfcb
Host name : itmmt565	 Installer Lvl:06.22.03.00
CandleHome: /opt/IBM/ITM
Version Format: VV.RM.FF.II (V: Version; R: Release; M: Modification; F: Fix; I: Interim Fix)
***********************************************************
...Product inventory
PC   PRODUCT DESC                                              PLAT    VER           BUILD           INSTALL DATE

ax   IBM Tivoli Monitoring Shared Libraries                    li6263  06.22.03.00   d0249a          20100914 1420
gs   IBM GSKit Security Interface                              li6243  07.40.27.00   d0111a          -
jr   Tivoli Enterprise-supplied JRE                            li6263  05.11.01.00   d0239a          -
lz   Monitoring Agent for Linux OS                             li6263  06.22.03.00   02181           20100914 1521
ms   Tivoli Enterprise Monitoring Server                       li6263  06.22.03.00   d0249a          20100914 1437
sh   Tivoli Enterprise Monitoring SOAP Server                  li6263  06.22.03.00   d0249a          20100914 1437
t1   File Transfer Enablement                                  li6263  07.30.00.00   20100000-0000   -
ue   Tivoli Enterprise Services User Interface Extensions      li6263  06.22.03.00   d0249a          20100914 1420
uf   Universal Agent Framework                                 li6263  06.22.03.00   d0240a          20100914 1521
ui   Tivoli Enterprise Services User Interface                 li6263  06.22.03.00   d0249a          20100914 1420
um   Universal Agent                                           li6263  06.22.03.00   d0240a          20100914 1521


PC   APPLICATION SUPPORT DESC                                  PLAT    APP VER       BUILD           INSTALL DATE

a4   Monitoring Agent for i5/OS                                tms     06.22.03.00   02101           20100914 1437
hd   Warehouse Proxy                                           tms     06.22.03.00   d0249a          20100914 1437
lz   Monitoring Agent for Linux OS                             tms     06.22.03.00   02181           20100914 1438
nt   Monitoring Agent for Windows OS                           tms     06.22.03.00   02111           20100914 1438
r2   Agentless Monitoring for Windows Operating Systems        tms     06.22.03.00   201008222335    20100914 1438
r3   Agentless Monitoring for AIX Operating Systems            tms     06.22.03.00   201008222336    20100914 1438
r4   Agentless Monitoring for Linux Operating Systems          tms     06.22.03.00   201008222337    20100914 1438
r5   Agentless Monitoring for HP-UX Operating Systems          tms     06.22.03.00   201008222338    20100914 1438
r6   Agentless Monitoring for Solaris Operating Systems        tms     06.22.03.00   201008222339    20100914 1438
sy   Summarization and Pruning Agent                           tms     06.22.03.00   d0250a          20100914 1438
tm   Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint   tms     06.22.03.00   d0239a          20100914 1437
ul   Monitoring Agent for UNIX Logs                            tms     06.22.03.00   02521           20100914 1438
um   Universal Agent                                           tms     06.22.03.00   d0240a          20100914 1438
ux   Monitoring Agent for UNIX OS                              tms     06.22.03.00   02171           20100914 1437

# $CANDLEHOME/bin/cinfo -t

*********** Fri Sep 24 14:35:53 CDT 2010 ******************
User: root Groups: root sfcb
Host name : itmmt265     Installer Lvl:06.22.03.00
CandleHome: /opt/IBM/ITM
Version Format: VV.RM.FF.II (V: Version; R: Release; M: Modification; F: Fix; I: Interim Fix)
***********************************************************
...Product inventory
PC   PRODUCT DESC                                              PLAT    VER           BUILD            INSTALL DATE

ax   IBM Tivoli Monitoring Shared Libraries                    li6263  06.22.03.00   d0249a           20100924 1337
cj   Tivoli Enterprise Portal Desktop Client                   li6263  06.22.03.00   d0249a           20100924 1347
cq   Tivoli Enterprise Portal Server                           li6263  06.22.02.00   d0126a           20100924 1134
cw   Tivoli Enterprise Portal Browser Client                   li6263  06.22.03.00   d0249a           20100924 1337
gs   IBM GSKit Security Interface                              li6243  07.40.27.00   d0111a           -
iw   IBM Tivoli Enterprise Portal Server Extensions            li6263  06.10.23.00   d0111a           20100924 1133
jr   Tivoli Enterprise-supplied JRE                            li6263  05.11.01.00   d0239a           -
kf   IBM Eclipse Help Server                                   li6263  06.22.03.00   d0239a           20100924 1337
lz   Monitoring Agent for Linux OS                             li6263  06.22.03.00   02181            20100924 1412
r2   Agentless Monitoring for Windows Operating Systems        li6263  06.22.03.00   201008222335     20100924 1412
r3   Agentless Monitoring for AIX Operating Systems            li6263  06.22.03.00   201008222336     20100924 1412
r4   Agentless Monitoring for Linux Operating Systems          li6263  06.22.03.00   201008222337     20100924 1412
r5   Agentless Monitoring for HP-UX Operating Systems          li6263  06.22.03.00   201008222338     20100924 1412
r6   Agentless Monitoring for Solaris Operating Systems        li6263  06.22.03.00   201008222339     20100924 1412
ue   Tivoli Enterprise Services User Interface Extensions      li6263  06.22.03.00   d0249a           20100924 1337
uf   Universal Agent Framework                                 li6263  06.22.03.00   d0240a           20100924 1413
ui   Tivoli Enterprise Services User Interface                 li6263  06.22.03.00   d0249a           20100924 1337
ul   Monitoring Agent for UNIX Logs                            li6263  06.22.03.00   02521            20100924 1412
um   Universal Agent                                           li6263  06.22.03.00   d0240a           20100924 1413


PC   APPLICATION SUPPORT DESC                                  PLAT    APP VER       BUILD            INSTALL DATE

a4   Monitoring Agent for i5/OS                                tpd     06.22.03.00   02101            20100924 1357
a4   Monitoring Agent for i5/OS                                tps     06.22.03.00   02101            20100924 1400
a4   Monitoring Agent for i5/OS                                tpw     06.22.03.00   02101            20100924 1355
hd   Warehouse Proxy                                           tpd     06.22.03.00   d0249a           20100924 1357
hd   Warehouse Proxy                                           tps     06.22.03.00   d0249a           20100924 1400
hd   Warehouse Proxy                                           tpw     06.22.03.00   d0249a           20100924 1356
it   TEC GUI Integration                                       tpd     06.22.03.00   d0239a           20100924 1357
it   TEC GUI Integration                                       tps     06.22.03.00   d0239a           20100924 1400
it   TEC GUI Integration                                       tpw     06.22.03.00   d0239a           20100924 1356
lz   Monitoring Agent for Linux OS                             tpd     06.22.03.00   02181            20100924 1357
lz   Monitoring Agent for Linux OS                             tps     06.22.03.00   02181            20100924 1400
lz   Monitoring Agent for Linux OS                             tpw     06.22.03.00   02181            20100924 1355
nt   Monitoring Agent for Windows OS                           tpd     06.22.03.00   02111            20100924 1357
nt   Monitoring Agent for Windows OS                           tps     06.22.03.00   02111            20100924 1400
nt   Monitoring Agent for Windows OS                           tpw     06.22.03.00   02111            20100924 1355
r2   Agentless Monitoring for Windows Operating Systems        tpd     06.22.03.00   201008222335     20100924 1357
r2   Agentless Monitoring for Windows Operating Systems        tps     06.22.03.00   201008222335     20100924 1400
r2   Agentless Monitoring for Windows Operating Systems        tpw     06.22.03.00   201008222335     20100924 1355
r3   Agentless Monitoring for AIX Operating Systems            tpd     06.22.03.00   201008222336     20100924 1356
r3   Agentless Monitoring for AIX Operating Systems            tps     06.22.03.00   201008222336     20100924 1400
r3   Agentless Monitoring for AIX Operating Systems            tpw     06.22.03.00   201008222336     20100924 1355
r4   Agentless Monitoring for Linux Operating Systems          tpd     06.22.03.00   201008222337     20100924 1357
r4   Agentless Monitoring for Linux Operating Systems          tps     06.22.03.00   201008222337     20100924 1400
r4   Agentless Monitoring for Linux Operating Systems          tpw     06.22.03.00   201008222337     20100924 1355
r5   Agentless Monitoring for HP-UX Operating Systems          tpd     06.22.03.00   201008222338    20100924 1357
r5   Agentless Monitoring for HP-UX Operating Systems          tps     06.22.03.00   201008222338    20100924 1400
r5   Agentless Monitoring for HP-UX Operating Systems          tpw     06.22.03.00   201008222338    20100924 1355
r6   Agentless Monitoring for Solaris Operating Systems        tpd     06.22.03.00   201008222339    20100924 1357
r6   Agentless Monitoring for Solaris Operating Systems        tps     06.22.03.00   201008222339    20100924 1400
r6   Agentless Monitoring for Solaris Operating Systems        tpw     06.22.03.00   201008222339    20100924 1355
sy   Summarization and Pruning Agent                           tpd     06.22.03.00   d0250a          20100924 1357
sy   Summarization and Pruning Agent                           tps     06.22.03.00   d0250a          20100924 1400
sy   Summarization and Pruning Agent                           tpw     06.22.03.00   d0250a          20100924 1356
tm   Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint   tps     06.22.03.00   d0239a          20100924 1400
ul   Monitoring Agent for UNIX Logs                            tpd     06.22.03.00   02521           20100924 1357
ul   Monitoring Agent for UNIX Logs                            tps     06.22.03.00   02521           20100924 1400
ul   Monitoring Agent for UNIX Logs                            tpw     06.22.03.00   02521           20100924 1355
um   Universal Agent                                           tpd     06.22.03.00   d0240a          20100924 1357
um   Universal Agent                                           tps     06.22.03.00   d0240a          20100924 1400
um   Universal Agent                                           tpw     06.22.03.00   d0240a          20100924 1356
ux   Monitoring Agent for UNIX OS                              tpd     06.22.03.00   02171           20100924 1357
ux   Monitoring Agent for UNIX OS                              tps     06.22.03.00   02171           20100924 1400
ux   Monitoring Agent for UNIX OS                              tpw     06.22.03.00   02171           20100924 1355

Installation instructions for agent baroc files

This fix pack contains baroc files at the level documented in the list below. If you have an earlier level installed you will need to reinstall them. Refer to this technote for information and guidelines:

http://www.ibm.com/support/docview.wss?uid=swg21382506

Troubleshoot Installation from Support site

For additional troubleshooting help not covered in this Readme document, please visit the IBM Tivoli Monitoring support page at the following URL:

http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Monitoring_V6

Additional information

This is a cumulative fix pack for IBM Tivoli Monitoring, Version 6.2.2. This fix pack supersedes all previous IBM Tivoli Monitoring versions, including GA Version 6.2.2 and above. This fix pack can be installed in just one step on top of any level of IBM Tivoli Monitoring version 6.1, 6.2, 6.2.1 or 6.2.2.

The main areas of quality improvements made in this maintenance deliverable relative to the most recently shipped IBM Tivoli Monitoring maintenance (IBM Tivoli Monitoring 6.2.2 Fix Pack 2) are shown below.

• APAR parity with IBM Tivoli Monitoring 6.2.1 Fix Pack 3
• New APAR fixes (See List of fixes below)

The following new features have been added int IBM Tivoli Monitoring 6.2.2 Fix Pack 3.

• The TEMS can now support the functionality of pure events being sent one per row of data received from the agent. This would ensure that in the case of an event storm, multiple rows of data would not be part of a single pure event. The number of events received on the TEMS would be equal to the number of rows of data sent from the agent. This feature would be enabled only for the pure events that are specified in the KPXATRGP file.
  
  To enable this functionality, please do the following:

  1. Create a file KPXATRGP on all the TEMS , in the following directories:
     • $CANDLEHOME\CMS (C:\IBM\ITM\CMS) on Windows
     • $CANDLEHOME/tables/ on UNIX/Linux
     • RKANDATV directory on z/OS
  2. Add entries for pure event tables to this file in the format <application-name>.<table-name> followed by a newline, for example:
     
     KNT.NTEVTLOG
     TES00.TES123450
     
     
  3. Restart the TEMS after adding a new entry to this file. It will be read only once during TEMS startup.
     
     
• The tacmd login, tepslogin, addsystem and configuresystem commands have been enhanced with an option '-stdin' to allow for CLI parameters to be passed in through standard input instead of as CLI parameters. Also, the tacmd configuresystem command has been enhanced with 'noagentrestart' option that indicates to the remote system to only reconfigure the agent, without restarting it.

  Impacted tacmd commands:
  

  1. login
  2. tepslogin
  3. addsystem
  4. configuresystem

  login

  tacmd login
  {-s|--server} {[PROTOCOL://]HOST[:PORT]}
  {-u|--username} USERNAME
  {-p|--password} PASSWORD
  [{-t|--timeout}TIMEOUT]
  

  Standard input option:

  tacmd login {-stdin|--stdin}

  where:

  -stdin|--stdin
  This option indicates that all command line parameters will be processed from standard input (in the same command line format) instead of being parsed from the command line arguments.

  tepslogin

  tacmd tepsLogin
  {-s|--server} TEPS_HOSTNAME
  {-u|--username} USERNAME
  {-p|--password} TEPS_PASSWORD
  [{-t|--timeout} TIMEOUT ]
  

  Standard input option:

  tacmd tepsLogin
  {-stdin|--stdin}

  where:

  -stdin|--stdin
  This option indicates that all command line parameters will be processed from standard input (in the same command line format) instead of being parsed from the command line arguments.

  addsystem

  Single ITM agent deployment:

  tacmd addSystem
  {-t|--type} TYPE
  {-n|--node} MANAGED-OS
  {-p|--property|--properties} SECTION.NAME=VALUE ...
  

  Bulk ITM or SSM agent deployment:

  tacmd addSystem
  {-g|--deploygroup DEPLOY_GROUP_NAME}
  {-b|--bundlegroup BUNDLE_GROUP_NAME}
  [{-x|--noexecute}]
  

  Standard input option:

  tacmd addSystem
  {-stdin|--stdin}

  where:

  -stdin|--stdin
  This option indicates that all command line parameters will be processed from standard input (in the same command line format) instead of being parsed from the command line arguments.

  configuresystem
  Configuring single ITM agent:

  tacmd configureSystem
  {-m|--system} SYSTEM
  {-p|--property|--properties} SECTION.NAME=VALUE ...
  [{-n|--noagentrestart}]
  

  Configuring single SSM agent:

  tacmd configureSystem
  {-h|--host} HOST[:PORT]
  [{-c|--configfile|--configfiles} CONFIG_LIST]
  [{-l|--filelist} FILE_LIST]
  [{-p|--property|--properties} SECTION.NAME=VALUE ...]
  [{-r|--reboot}]
  
  *** at least one of -p, -c, or -l must be specified.

  Configuring bulk ITM or SSM agents:

  tacmd configureSystem
  {-g|--deploygroup DEPLOY_GROUP_NAME}
  {-b|--bundlegroup BUNDLE_GROUP_NAME}
  [{-x|--noexecute}]
  [{-n|--noagentrestart}]
  

  Standard input option:

  tacmd configureSystem
  {-stdin|--stdin}
  

  where:

  -n|--noagentrestart
  Once configuration completes, the agent is not rebooted.

  -stdin|--stdin
  This option indicates that all command line parameters will be processed from standard input (in the same command line format) instead of being parsed from the command line arguments.

For details on features added in previous fix packs, see the "New in this release" sections of the documentation in the IBM Tivoli Monitoring 6.2.2 Information Center which can be accessed using the following URL:

http://publib.boulder.ibm.com/infocenter/tivihelp/v15r1/topic/com.ibm.itm.doc_6.2.2fp2/welcome.htm

List of fixes

Since this is the first HTML formatted Readme, it is possible that some of the hot links to the detailed data may not be active. All links will be operational by October 7th. Any link failure after this date will likely be a result of temporary network issues.

Copyright and trademark information

Notices

COPYRIGHT LICENSE

A.1 Trademarks

Document change history