About authentication servers and remote users

For Network IPS appliances, the Remote Users list does not recognize whether users authenticate with a Radius, LDAP, or an Active Directory server. As you enter users, make note of which authentication servers their information exists.

For a remote user to access the appliance, you must set the applicable authentication server in the Server Name list. If a user authenticates with the LDAP server, and you want them to access the appliance, set the Server Name to LDAP. You can find this setting at Manage System Settings > Appliance Access > Accounts and Passwords > Remote Authentication.

Example

On the Remote Authentication tab, you add six remote users. Two of these users authenticate with LDAP and four authenticate with Active Directory. You choose the LDAP option as the Server Name. You can see all six users in the Remote Users list, but only the two remote users who authenticate with LDAP successfully access the appliance. You must change the Server Name to Active Directory for the other remote users to authenticate successfully.