Expert Advice

KM5_zAware_Server_Status  
Situation Description
Suggested Actions
Situation Description

The zAware Server is not active on this system

 

Suggested Actions

This situation raises an alert if the zAware Server Status is in one of the following states:

1. Credentials_Not_Found : No logon credentials are available for the zAware associated with this LPAR.

>> An OMEGAMON administrator will need to configure credentials.

2. Credentials_Invalid : The user ID and password combination were not accepted by zAware. This is probably because the password associated with the user ID supplied has expired. If the credentials supplied from the e3270ui pop-up included a password expiration date, in the "Password Expires on" field, that was sooner than the actual password expiration date the supplied date is honored.

>> New credentials, with an updated password expiration date, must be configured to allow data collection to resume.

3. Certificate_Expired : The certificate installed with RACF for the zAware Server has reached its expiration date. The credentials supplied from the e3270ui pop-up included a certificate expiration date, in the "Certificate Expires on" field. This date has been reached.

>> Use the browser technique described in IBM Knowledge Center for OMEGAMON for z/OS, under Completing the configuration, subsection AT-TLS Configuration, to determine the current zAware appliance certificate expiration date and then use the e3270ui zAware credentials pop-up to respecify the certificate expiration date.

4. AT-TLS_Configuration_Error: Secure connection to zAware cannot be established. This is probably due to incomplete AT-TLS configuration.

>> Look for message KM5ZAA020E in your TEMS RKLVLOG for further details.

5. ICSF_Configuration_Error: Usage of ICSF for password encryption or decryption failed.

>> Look for message KM5ZAA020E in your TEMS RKLVLOG for further details.

6. SEGG_Processing_Error : Password received from e3270ui was corrupted.

>> Retry credentials setting.

7. Parse_Failure : A problem was encountered processing data returned from zAware API.

>> See error messages in RKLVLOG.

8. Server_Undefined: The z/OS Logger service did not report the address of a zAware appliance that can be used.

>> Check the Client Status. It's likely that the logger was not enable for zAware or the zAware appliance is not active.

9. Credentials_Save_Error: The attempt to store credentials for zAware logon has failed.

>> Contact IBM support.

10. Credentials_Syntax_Error: The credential supplied from e3270ui did not pass syntax checking.

>> See KM5ZAAxxxE in TEMS RKLVLOG.

11. Credentials_Stored: The credentials specified by the e3270ui have been stored for use by zAware appliance logon API.

>> If the credentials are correct live zAware data are displayed otherwise "Unavailable" will be displayed.

For more details on this status see the IBM zAware user interface.

 

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