------------------------------------------------------------------------
IBM(R) OMEGAMON(R) for Networks on z/OS(R) Application Support
Files Version 5 Release 5 Fix Pack 12

5.5.0-TIV-KN3-FP0012.README

Licensed material - Property of UNICOM Systems, Inc.
Licensed material - Property of IBM

© Copyright UNICOM Systems, Inc. 2017-2023. All rights reserved.
© Copyright IBM Corporation 2005, 2016.

------------------------------------------------------------------------

CONTENTS

1  About this fix pack
2  Installation, migration, upgrade, and configuration information
3  Service history
4  Support information
5  Notices and trademarks


=========================================================================
1.0 ABOUT THIS FIX PACK
=========================================================================
Set the font to monospace to better view this file.

This is the README document for OMEGAMON for Networks Version 5 Release 5
Fix Pack 12.

The following product application support files are included:

  IBM OMEGAMON for Networks on z/OS V5.5.0

This delivery includes support for APAR OA64859 (PTF UJ92804).

APAR OA64859 - KN3TCP AND KN3TC1 TABLES HAVE NOT BEEN UPDATED WITH 
               ENUMERATIONS FOR THE LATEST 3 TLS V1.3 CIPHER SUITES

 Problem Description:
 The Negotiated Cipher field displays a large negative number
 instead of the cipher used to secure the connection if the
 cipher is TLS_AES_128_GCM_SHA256, TLS_AES_256_GCM_SHA384 or
 TLS_CHACHA20_POLY1305_SHA256.                      

 Conclusion:
 ODI files were updated to contain enumerations for the new
 cipher suites. 
 

This fix pack includes all maintenance since GA of IBM OMEGAMON for
Networks on z/OS V5.5.0 Application Support Files. This fix pack can be
applied directly to the base V5.5.0 product release or any previous
fix pack or interim fix level.


-----------------------
1.1 Cross-Product compatibility
-----------------------

-  This fix pack requires IBM Tivoli Monitoring (ITM) Version 6.3.0 Fix
   Pack 6 (6.3.0-TIV-ITM-FP0006) or higher version of ITM.

-  IBM Tivoli Monitoring Version 6.3.0 can be obtained by ordering
   either 5724-C04 IBM Tivoli Monitoring through Passport Advantage
   or 5698-A79 IBM Tivoli Monitoring Services on z/OS through
   ShopzSeries.

-  You must upgrade your TEPS and Hub TEMS on a distributed platform
   to the required level of ITM maintenance prior to installing the
   OMEGAMON application support files with this image.

-  If you are using the Tivoli Enterprise Portal Browser Client or
   the Tivoli Enterprise Portal Java Webstart Client with IBM Tivoli
   Monitoring (ITM) V6.3.0, you should review IBM Technote #1672459
   and perform the recommended workarounds, which includes installing
   provisional maintenance.  Refer to technote #1672459 for important
   information regarding the latest Java Support requirements.

   http://www.ibm.com/support/docview.wss?uid=swg21672459

   Additionally, you should review technote #1269613, which contains
   a list of the IBM OMEGAMON and Tivoli Netview fix packs that
   must also be installed to resolve Java related security issues.
   Refer to technote #1269613 for important information regarding
   the latest Agent fix pack requirements for Java Security Support.

   http://www.ibm.com/support/docview.wss?uid=swg21269613

=========================================================================
2.0 INSTALLATION, MIGRATION, UPGRADE, AND CONFIGURATION INFORMATION
=========================================================================

-----------------------
2.1 Hardware and Software Requirements
-----------------------

This maintenance update requires:

- IBM Tivoli Monitoring (ITM) V6.3.0 Fix Pack 6 or higher.

- Installation of IBM OMEGAMON for Networks on z/OS V5.5.0 Fix Pack 12
  requires the following PTFs:
  UJ92804

- This maintenance update includes a renewed Java certificate which expires
  August 7, 2025.
  
- Refer to technote #1290883 for a complete list of recommended maintenance
  levels. http://www.ibm.com/support/docview.wss?uid=swg21290883

-----------------------
2.2 Installation steps:
-----------------------

- Before proceeding with the installation process, please make note of
  these important points:

  - It is a best practice to make a record of the version, release,
    modification, fix pack, and interim fix level of the existing
    installation by running the KinCInfo command on Windows systems or the
    cinfo command on UNIX or Linux systems. After the installation of the
    maintenance completes, this will help in validating the installation.
    You can find instruction on cinfo/KinCInfo command in the post-install
    step in this section.

  - When you have enabled Self Describing Agent support, do not install
    the OMEGAMON for Networks application support files at the Tivoli
    Enterprise Portal Server or Tivoli Enterprise Management Server. You do
    need to install the application support files at the Tivoli Enterprise
    Portal desktop client.

- Follow these steps to install:

  a. Copy the maintenance update zip or tar file to the systems running
     Tivoli Enterprise Monitoring Server, Tivoli Enterprise Portal Server,
     and Tivoli Enterprise Portal desktop client.

  b. Extract the maintenance update zip or tar file, using a command
     such as:

     On Windows systems:
     - unzip -v 5.5.0-TIV-KN3-FP0012.zip

     On UNIX or Linux systems:
     - if the version of tar used supports the z option, then
       tar -zxvf 5.5.0-TIV-KN3-FP0012.tar.gz

     - if the version of tar used does not support the z option, then
       gunzip 5.5.0-TIV-KN3-FP0012.tar.gz
       tar -xvf 5.5.0-TIV-KN3-FP0012.tar

  c. As a best practice, manually stop all IBM Tivoli Monitoring components
     running on the distributed platform where this fix pack is to be
     installed prior to performing this installation. While the distributed
     installer will attempt to stop all running processes, there are times
     when a running process will fail to stop and lead to unexpected upgrade
     failures if the upgrade is allowed to continue. If any process fails to
     stop during a manual shutdown, restart the system before proceeding with
     the upgrade.

  d. Start the distributed installer by using the following command from
     within the install directory:

     On Windows systems:
     - WINDOWS\setup.exe

     On UNIX or Linux systems:
     - ./install.sh

  e. Follow the on-screen installation instructions. Please make note
     of the following points during the post-installation configuration
     steps if you are adding application support to the TEMS.
	
	 - If you are adding the application support files for
	   products and this is the first time you have attempted
	   installation of the application support files for this product,
	   select the "New" option which will add the default managed system
	   groups to all applicable situations from the product support
	   packages being seeded for the first time. Modifications are not
	   made to managed system groups in previously upgraded product
	   support packages. "New" is the default.
	
	 - If you are updating the application support files for
	   products which were previously installed (upgrade), select the
	   "All" option which will add the default managed system groups
	   to all applicable situations. "None" is the default.
		
- Post-installation, you can validate your installation by running the
  KinCInfo command on Windows systems or the cinfo command on UNIX or
  Linux systems and comparing the version information to that recorded
  prior to the installation.

  On Windows systems:
  - <INSTALL HOME>\installITM\KinCInfo -t n3

  On UNIX or Linux systems:
  - <INSTALL HOME>/bin/cinfo -t n3

  Sample output for the KinCInfo command on Windows systems to list
  product components installed in the manager server and/or portal
  server:

  <INSTALL HOME>\installITM\KinCInfo -t n3

  PC  APPLICATION SUPPORT DESC             PLAT   APP VER
  N3  OMEGAMON for Networks on z/OS        WICMS  05.50.12.00
  N3  OMEGAMON for Networks on z/OS        WICNS  05.50.12.00
  N3  OMEGAMON for Networks on z/OS        WIXEB  05.50.12.00
  N3  OMEGAMON for Networks on z/OS        WIXEW  05.50.12.00

  Sample output for the cinfo command on Linux or UNIX systems to list
  product components installed in the manager server and/or portal
  server:

  <INSTALL HOME>/bin/cinfo -t n3

  PC   APPLICATION SUPPORT DESC             PLAT  APP VER
  N3   OMEGAMON for Networks on z/OS        tms   05.50.12.00
  N3   OMEGAMON for Networks on z/OS        tpd   05.50.12.00
  N3   OMEGAMON for Networks on z/OS        tps   05.50.12.00
  N3   OMEGAMON for Networks on z/OS        tpw   05.50.12.00

  Where Version Format is: VV.RM.FF.II (V: Version; R: Release;
  M: Modification; F: Fix Pack; I: Interim Fix)

-----------------------
2.3 Known limitations, problems, and workarounds
-----------------------

-  The following message will appear during the installation of the application
   support from this image into a TEMS running on a Linux or UNIX platform:

   KCIIN2463W Warning: This installation media does not contain any components
   which can be run on the current system platform architecture. To install
   components which can run on this system, please locate the installation
   media containing files similar to <platform>.jar. If you are installing
   application support, continue with the installation to see a list of support
   files.

   This message can be ignored, as this image only contains application support
   files. Press enter to continue with the installation.

-  You may receive the following warning message:

      WARNING - you are about to install the SAME version of
      OMEGAMON for Networks on z/OS V5.5.0

      Do you want to install the SAME version [ y or n; "n" is default ]?

   If you have previously installed one of the fix packs or interim fixes
   listed in section 3.0 SERVICE HISTORY, you should reply "y" to this message;
   otherwise, this message is an indication that you have already applied
   a later level of maintenance than is included in this fix pack.

-  You may see the following warning message when you are installing the
   application support on a Linux or UNIX system:

     "KCIIN1421W WARNING - unable to copy eclipse agent plugin file
     /products/itm/ls3263/cw/iehs/kxx/eclipse/plugins/com.ibm.kxx.doc"

   If you see this message, no action is required. Press Enter to continue.

- If you are running your TEPS on Linux on System z and you use the manual
  method to add application support to a non-local TEMS running on z/OS,
  prior to installing the OMEGAMON XE application support files from this
  fix pack, you should delete the OMEGAMON XE agent catalog (KN3CAT) and
  attribute files (KN3ATR) from the &rhilev.&rte.RKANDATV file
  allocated to your non-local TEMS on z/OS.

  If you do not delete these files, you may encounter the following problem:

  Problem Description:  When a TEPS is running on Linux on System z, if an
  attempt to FTP the catalog (KN3.cat) and attribute (KN3.atr) files
  from Manage Tivoli Enterprise Manage Services (MTEMS) fails,
  review the itm_config.trc log for the following error messages:

  ITMinstall.ftptems.SupportFileList transferFiles       __ERROR__
           (traceKey:1329933202902)
  sun.net.ftp.FtpProtocolException: PORT :503 EPSV ALL received
           - PORT not allowed after EPSV ALL

  If you encounter this problem, the following is a workaround:
  Execute following command in logs directory:   	
             grep "PORT not allowed after EPSV ALL" itm_config*.trc
  If it returns following text:  	
             sun.net.ftp.FtpProtocolException: PORT :503 EPSV ALL received
             - PORT not allowed after EPSV ALL
  then delete the selected catalog and attribute files from the non-local
  TEMS running on z/OS and retry the file transfer, using Manage Tivoli
  Enterprise Monitoring Server (MTEMS) or use another FTP client to replace
  existing catalog and attribute files on z/OS.

- If you are using the TEP Webstart client you may see a pop-up dialog box
  during start-up indicating that the application's digital signature has
  expired. If you click the "More Information..." link on the pop-up dialog
  box, the following message will be shown:

     "Although the application has a digital signature, the application's
     associated file (JNLP) does not have one. A digital signature ensures
     that a file is from a vendor and that it has not been altered."

  This message can be safely ignored as the associated file (JNLP)
  is intentionally unsigned. Click "Close" to close the "More Information"
  dialog box and then click "Run" to continue with the TEP Webstart client
  start-up.


=========================================================================
3.0 SERVICE HISTORY
=========================================================================

This refreshed image supersedes prior maintenance updates:

- IBM OMEGAMON for Networks on z/OS V5.5.0 fix packs and interim fixes:
  5.5.0-TIV-KN3-FP0001
  5.5.0-TIV-KN3-FP0002
  5.5.0-TIV-KN3-FP0003
  5.5.0-TIV-KN3-FP0004
  5.5.0-TIV-KN3-FP0005
  5.5.0-TIV-KN3-FP0006
  5.5.0-TIV-KN3-FP0007
  5.5.0-TIV-KN3-FP0008
  5.5.0-TIV-KN3-FP0009
  5.5.0-TIV-KN3-FP0010
  5.5.0-TIV-KN3-FP0011
  5.5.0.11-TIV-KN3-IF0001

- IBM OMEGAMON Application Support for z/OS Version V5.4.0, V5.5.0,
  V7.5.0 and DB2 Query Monitor V3.2 DVD Publication number LCD7-5139-nn.
  Where nn is 00, 01, 02, 03, 04, 05, 06, 07, 08, 09, 10, 11 or 12.


-----------------------
3.1 Product fix history
-----------------------

The following APARs are addressed in this maintenance update:

See ABOUT THIS FIX PACK for issues addressed by this fix pack. 

These fixes are carried forward from 5.5.0.11-TIV-KN3-IF0001:

APAR OA64346 - APPLICATION SUPPORT MISMATCH IN THE TIVOLI ENTERPRISE PORTAL

PROBLEM SUMMARY:
  A Java compile error was not detected after the Fix Pack 11
  was built. As a result, Fix Pack 10 class files were packaged
  in Fix Pack 11.

PROBLEM CONCLUSION:
  The Java compile error was corrected and verified the correct
  class files were packaged.

These fixes are carried forward from 5.5.0-TIV-KN3-FP0011:

APAR OA63989 - 1) OSA PORT NAME NOT CORRECT 2) ISSUES WITH WORKSPACE 
               FILTERS IN OMEGAMON ENHANCED 3270 USER INTERFACE

 Problem Description:
   1) OSA Port Name and other attributes
      obtained as SNMP octet strings are
      not displayed correctly.
   2) Workspace filters in the OMEGAMON
      Enhanced 3270 user interface may not
      be used in queries.
   3) SMCD and SMCR not displayed in
      KN3FCCMD HELP output.
   4) Inconsistent properties for two
      attributes in the KN3 Agent Status
      attribute group.
   5) Trace record is always written.

 Conclusion:
 1) Converted octet string to EBCDIC character string.
 2) Changed the method used by the product to set and process
    workspace filters.
 3) Added SMCD and SMCR to KN3FCCMD HELP output.
 4) Changed properties for PAGENT Daemon Started and
    IKE Daemon Started attributes.
 5) Changed trace record to be written only when tracing is
    enabled. 

These fixes are carried forward from 5.5.0-TIV-KN3-FP0010:

APAR OA63864 - PROVIDE GLOBALIZATION SO THAT LATEST CONTENT 
               DELIVERED IN POST GA FIX PACKS CAN BE TRANSLATED.

 Problem Description:
 1) The application support files are not globalized.                   
 2) An error in the SNMP configuration file or in collecting OSA data    
    causes all TCPC data collection to be restarted.                      

 Conclusion:
 1) Replace the English string with identifiers that are       
    translated by the Tivoli Enterprise Portal to the          
    language selected by the user.                             
 2) Write a trace message for an error found in the SNMP       
    configuration file. When a timeout or other SNMP error     
    occurs while collecting OSA data, turn off OSA collection  
    for that TCP/IP stack instead of restarting TCPC collection

These fixes are carried forward from 5.5.0-TIV-KN3-FP0009:

APAR OA63684 - PROVIDE APPLICATION SUPPORT FILES FOR JAVA CERTIFICATE 
               REFRESH IN ADVANCE OF 2023-02-16 EXPIRATION.

 Problem Description:
 Provide application support files for Java certificate refresh in
 advance of the 2023-02-16 expiration.                      

 Conclusion:
 This maintenance update includes a new Java certificate
 which expires in 2025.  

These fixes are carried forward from 5.5.0-TIV-KN3-FP0008:

APAR OA62082 - SMCv2 Support

 Problem Description:
 1. Currency support for Shared Memory Communication version 2 (SMCv2).
    This Fix Pack includes support for both SMCv2 Direct and SMCv2 over   
    Remote Direct Memory Access.               
 2. Provide additional attributes for the OMEGAMON for Mainframe         
    Networks Health workspaces.                      

 Conclusion:
 1. Provide SMCv2 support in the TEPS.
 2. Provide CPU utilization and elapsed collection time diagnostics.  
                                             
These fixes are carried forward from 5.5.0-TIV-KN3-FP0007:

APAR OA61154

 PROBLEM SUMMARY:
  Provide application support files for Java certificate refresh in
  advance of the 2021-06-05 expiration.

 PROBLEM CONCLUSION:
  This maintenance update includes a new Java certificate
  which expires in 2023.

These fixes are carried forward from 5.5.0-TIV-KN3-FP0006:

APAR OA60536

 PROBLEM SUMMARY:
    1. Monitoring for Dynamic Virtual Addressing added including
       zCX support.
    2. Added additional attributes to the Interface Statistics
       table not previously available in the Network Monitoring
       interface (NMI).
    3. An error occurred when collecting VTAM data from the
       NMI and an error occurred when collecting TCP/IP data
       from the NMI. The combination of errors resulted in a
       loop.

 PROBLEM CONCLUSION:
    1. Added monitoring of Dynamic virtual addressing in the
       Tivoli Enterprise Portal and the OMEGAMON Enhanced 3270
       user interface.
    2. Added new attributes to the Interface Statistics table in
       the Tivoli Enterprise Portal and the OMEGAMON Enhanced
       3270 user interface.
    3. Correctly retry logic after NMI collection failed for
       TCP/IP data.

These fixes are carried forward from 5.5.0-TIV-KN3-FP0005:

APAR OA59322

 PROBLEM SUMMARY:
   1. Customers requested monitoring for OSA-Express7S.
   2. Customers requested support for NSLOOKUP from the
      z/OS Encryption Readiness Technology summary
      workspace.

 PROBLEM CONCLUSION:
   1. Added monitoring of OSA-Express7S in the Tivoli
      Enterprise Portal and the OMEGAMON Enhanced 3270
      user interface.
   2. Added the NSLOOKUP, PING, and TRACERTE take action
      commands to the z/OS Encryption Readiness Technology
      summary workspace.

These fixes are carried forward from 5.5.0-TIV-KN3-FP0004:

APAR OA57939

 Problem summary:                                               
    1. Monitoring for VTAM applications was available in the
       OMEGAMON II interface, which is not included in V550.
       Customers requested monitoring for zERT.
    2. Miscellaneous defects
       a. Total Segments (TCP/IP applications) exceeded 2G-1
       b. Graphics in the Address Space and TCP/IP Stack Layers
          workspaces show a range of -(2G-1) to 2G-1.
       c. Enumerated value is needed for a OSA-Express6S (8)
          and OSA-Express7S (9).
       d. Typo in caption '8urrent Non-SMC Connections'.
       e. In Enterprise TCPIP Stack Performance Overview,
          percent attributes were missing the PERCENT keyword.
       f. In Enterprise TCPIP Stack Memory and CSM Overview,
          Max Common Allocated is incorrectly labelled as
          Max Private Allocated.
                                                                
 Problem conclusion:
    1. Added monitoring of VTAM applications and z/OS
       Encryption Readiness Technology (zERT) in the Tivoli
       Enterprise Portal and the OMEGAMON Enhanced 3270
       user interface.
    2. Miscellaneous defects
       a. Replaced Total Segments, Total Segments Received, and
          Total Segments Sent with 64-bit attributes in the
          TCP/IP Applications attribute group.
       b. Restore RANGE tag to attributes displayed in TEP
          Circular Gauge graphical views.
       c. Added enumeration to display 'osaExp6' for an
          OSA-Express6S and 'osaExp7' for an OSA-Express7S.
       d. Corrected caption for Current Non-SMC Connections.
       e. Display % Ephemeral In Use, and other percent
          attributes as a percent.
       f. Corrected caption for Max Common Allocated and display
          Max Private Allocated.

Fix pack 3, 5.5.0-TIV-KN3-FP0003, was internally built but never
shipped to customers. 

These fixes are carried forward from 5.5.0-TIV-KN3-FP0002:

APAR OA55562 - PROVIDE APPLICATION SUPPORT FILES FOR JAVA CERTIFICATE
               REFRESH IN ADVANCE OF 11/01/2018 EXPIRATION.

 Problem Summary:
  The Java certificates used by the TEP browser and TEP Java   
  webstart clients expire on November 1, 2018. The application
  support files must be signed with the renewed Java certificate.

 Conclusion:
  This maintenance update includes a renewed Java certificate
  which expires June 5, 2021.


These fixes are carried forward from 5.5.0-TIV-KN3-FP0001:

APAR OA53609 - PROVIDE GA FIXES FOR OMEGAMON FOR OMEGAMON FOR NETWORKS

 Problem Summary:
   1.Attributes SMC-D Conn Rate and SMC-R Conn Rate in the     
     TCPIP Applications attribute group were incorrectly       
     reported as 3.9G.                                         
   2.Attributes SMC-D Current Connections, SMC-R Current       
     Connections, and Current Non-SMC Connections in the       
     TCP Listener attribute group were incorrectly reported.   
   3.Captions for attributes SMC-D Total Connections and SMC-R 
     Total Connections have a typo in TCPIP Applications and   
     TCP Listener attribute groups.                            
   4.Very large values (e.g. 2.8G) may be displayed for Secure 
     Connections in the Enterprise TCP Listeners Overview      
     workspace.                                                
   5.Attribute FILLER1 is elligible for historical collection  
     in multiple attribute groups.                             
   6.In Enterprise TCP Listeners Overview workspace, no TCP    
     Listeners are displayed in the SMC-D connections          
     sub-panel. The following message is found in the job logs 
     for the IBM OMEGAMON Manager STC:                  
     KOBUIGP1W KN3TCLO  QUERY does not contain DISPLAY column  
     SDCPRY                                                    
   7.Navigating from Enterprise Connections Health workspace to
     Application Details may result in no data and the title   
     'Application Details for APPL'.                           
   8.In TCP Listener Details workspace, % SMC-D Connections    
     is the caption for two attributes.                        
   9.Very large values (e.g. 3.9G) may be displayed for rate   
     attributes, e.g. Retrans Rate, in the Enterprise          
     Applications Health workspace.                            
  10.Imbedded data on OMEGAMON for z/OS PCIE tabbed workspace  
     with OMEGAMON for Networks data enhances performance      
     monitoring analysis with accompanying history support.    
  11.SMC-D attributes in KN3 TCP Counter SMC Statistics all    
     have zero (0) values.                                     
  12.Navigating from Enterprise Internal Shared Memory Overview
     Enterprise RDMA Interfaces Overview, or Enterprise SMC    

 Conclusion:
   1.Correct the calculation of these values.                   
   2.Correct the calculation of these values.                   
   3.Correct the captions.                                      
   4.Correct the definition of the TCP Listener attributes.     
   5.Change the definitions of the FILLER1 attributes to hidden 
     and not elligible for historical collection.               
   6.Correct the code to display TCP Listeners with SMC-D       
     connections.                                               
   7.Correct the code to correctly set variables passed to      
     the Application Details workspace.                         
   8.Correct the caption.                                       
   9.Correct the calculation of these values.                   
  10.Add imbedded data for PCIE RoCE and PCIE ISM subpanels.    
     Add OMEGAMON for Networks subpanels KN3RNCI and KN3RNSI    
     as imbeds to OMEGAMON for z/OS panels KM5PCI1H.            
     Add OMEGAMON for Networks subpanels KN3ISMI                
     as imbed to  OMEGAMON for z/OS panels KM5PCI4H.            
     Added navigation to REALTIME & HISTORY relevent workspaces.
  11.Correct the test for existence of SMC-D metrics.           
  12.Correctly set the variables to display data for the        
     selected ISM or RNIC in the details workspace.             
  13.Add navigation from the Enterprise Applications Health     
     workspace to a new TCP Listeners and SMC Connections       
     workspace.                                                 
  14.Add HEALTH local ALIAS command to Enterprise Network       
     Health (KN3START) workspace.                               


=========================================================================
4.0 SUPPORT INFORMATION
=========================================================================

-----------------------
4.1 Contacting IBM Software Support
-----------------------

If you have a problem with your IBM software, you want to resolve it
quickly. Options for obtaining support for IBM software products is
maintained in the IBM Software Support Handbook, which is available
from this link:

http://www.ibm.com/software/support/handbook.html


For support for IBM products included on this DVD, contact IBM Software
Support.  Use this link to obtain worldwide contact information for
IBM product support:  http://www.ibm.com/planetwide/region.html

IBM problem management records (PMR) can be submitted using one of the 		
following methods:

- Submit a problem management record (PMR) electronically at
  IBMSERV/IBMLINK.
- Submit a problem management record (PMR) electronically from the
  support Web site at:
  http://www.ibm.com/software/sysmgmt/products/support/

The support Web site offers extensive information, including a guide to
support services (the IBM Software Support Handbook); frequently asked
questions (FAQs); and documentation for all products, including Release
Notes, Redbooks, and Whitepapers. The documentation for some product
releases is available in both PDF and HTML formats. Translated documents
are also available for some product releases. Here is a link to the IBM
Software Support Web site:

 http://www.ibm.com/software/support/

Product Lifecycle information is provided that indicates when the IBM
products that you are using are nearing the end of support date for a
particular version or release.  Support Lifecycle information can be
obtained from this link:

http://www.ibm.com/software/sysmgmt/products/support/lifecycle/


-----------------------
4.2 Receiving weekly support updates
-----------------------

To receive weekly e-mail notifications about fixes and other software
support news, follow these steps:

- Go to the IBM Software Support Web site at

    http://www.ibm.com/software/support/

- In the "Support notifications" section, select
  "Sign in to create, manage or view your subscriptions".
- If you have not registered, you will be prompted to complete the
  registration form using your e-mail address as your IBM ID.
- After you have completed your registration and successfully signed
  in, in the "Support notifications" section, select "Product
  notifications".
- Enter Product in Product Lookup.  Click on Subscribe.
- Click on "Delivery preferences" to change your e-mail address,
  e-mail frequency, format and/or your language preference.
- Click on "Submit" when you have completed your updates.

If you experience problems with the My support feature, you can obtain
help in one of the following ways:

Online:
Send an e-mail message to erchelp@ca.ibm.com, describing your problem.

By phone:
Call 1-800-IBM-4You (1-800-426-4968).


=========================================================================
5.0 NOTICES AND TRADEMARKS
=========================================================================

-----------------------
5.1 Notices:
-----------------------

Notices

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This information could include technical inaccuracies or typographical
errors. Changes are periodically made to the information herein; these
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IBM may make improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time without notice.

Microsoft, Windows, and Windows Server are trademarks of Microsoft
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Other company, product, or service names may be trademarks or service
marks of others.

THIRD-PARTY LICENSE TERMS AND CONDITIONS, NOTICES AND INFORMATION

The license agreement for this product refers you to this file for
details concerning terms and conditions applicable to third party
software code included in this product, and for certain notices and other
information IBM must provide to you under its license to certain software
code. The relevant terms and conditions, notices and other information
are provided or referenced below. Please note that any non-English
version of the licenses below is unofficial and is provided to you for
your convenience only. The English version of the licenses below, provided
as part of the English version of this file, is the official version.

Notwithstanding the terms and conditions of any other agreement you may
have with IBM or any of its related or affiliated entities (collectively
"IBM"), the third party software code identified below are "Excluded
Components" and are subject to the following terms and conditions:

    the Excluded Components are provided on an "AS IS" basis

    IBM DISCLAIMS ANY AND ALL EXPRESS AND IMPLIED WARRANTIES AND
    CONDITIONS WITH RESPECT TO THE EXCLUDED COMPONENTS, INCLUDING, BUT
    NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT OR INTERFERENCE AND
    THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS
    FOR A PARTICULAR PURPOSE

    IBM will not be liable to you or indemnify you for any claims related
    to the Excluded Components  IBM will not be liable for any direct,
    indirect, incidental, special, exemplary, punitive or consequential
    damages with respect to the Excluded Components.


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5.2 Trademarks:
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Copyright and trademark information

http://www.ibm.com/legal/copytrade.shtml

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