Fix (APAR):                JR44697

Status:                    Fix

Product:                   IBM Business Process Manager

Release:                   8.0.0.0

Operating System:          All operating systems

Supersedes Fixes:          JR44341;JR44487

Pre-requisite Fixes:       

Exclusive-requisite Fixes: 

Defect:                    JR44697

Byte size of APAR:         186040

Date:                      2012-11-14

Abstract:                  TASK ACTIONS CALL FAILS FOR SOME SERVICE MODELS

Problem Description:
Task Actions Call fails for some service models

Problem Summary:
When the Process Portal opens a task coach form it asks the server for which actions is allowed to perform
on the task. The calculation whether task collaboration may fail in case its human service uses nested
services which are not implemented (Attached Nested Service is not set). This seems to happen especially
if the attached service had been set in the past and was located in a toolkit.

Problem Conclusion:
The fix tolerates that the service reference may be outdated and no service is returned. It is then handled
like the case when the attached service has never been set.

Directions to apply fix:


1) Shutdown WebSphere. It is important that you perform a controlled and complete shutdown of the server to ensure
   that all transactions have completed, before installing the fix.

2) Extract the .zip file to a directory. For example, extract to C:\temp.

3) Add the fix pack repository location in IBM Installation Manager:
   a. Start IBM Installation Manager.
   b. In Installation Manager, click File > Preferences > Repositories.
   c. Click Add Repository.
   d. Browse to or enter the file path to the repository.config file. The repository.config file is located in the directory where
      you extracted the compressed files. For example, enter C:\temp\repository.config, and then click OK.

4) On the main page of the Installation Manager, click Update.

5) Restart WebSphere


Directions to remove fix:
NOTE:  FIXES MUST BE REMOVED IN THE ORDER THEY WERE APPLIED.  DO NOT REMOVE A FIX UNLESS
       ALL FIXES APPLIED AFTER IT HAVE FIRST BEEN REMOVED.  YOU MAY REAPPLY ANY REMOVED FIX.

Example:  If your system has fix1, fix2, and fix3 applied in that order and fix2 is to be
          removed, fix3 must be removed first, then fix2 may be removed

1) Shutdown WebSphere. It is important that you perform a controlled and complete shutdown of the server to ensure
   that all transactions have completed, before installing the fix.

2) Start IBM Installation Manager.

3) On the main page of the Installation Manager, click Unistall.

4) Select the package to uninstall and follow the prompts on screen.

5) Restart WebSphere

Directions to re-apply fix:

1) Shutdown WebSphere. It is important that you perform a controlled and complete shutdown of the server to ensure
   that all transactions have completed, before installing the fix.

2) Extract the .zip file to a directory. For example, extract to C:\temp.

3) Add the fix pack repository location in IBM Installation Manager:
   a. Start IBM Installation Manager.
   b. In Installation Manager, click File > Preferences > Repositories.
   c. Click Add Repository.
   d. Browse to or enter the file path to the repository.config file. The repository.config file is located in the directory where
      you extracted the compressed files. For example, enter C:\temp\repository.config, and then click OK.

4) On the main page of the Installation Manager, click Update.

5) Restart WebSphere.


Additional Information: