Help Desk facilities
These facilities are available to general users as well as privileged users. Help Desk facilities include listing users and terminals logged in to IBM Session Manager, sending a message to a user, and listing the details for a user's sessions.
These facilities, which are implemented through IBM Session Manager commands that run on the mainframe, may be used:
- through the IBM Session Manager Operations Plug-in,
or
- on the mainframe by entering commands from any terminal logged in to IBM Session Manager.
Notes:
- A subset of the commands that the user is authorized to issue is available through the Help Desk User List.
- Some facilities may also be used by entering commands on other IBM Session Manager-supplied panels.
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